Marketing Coordinator, Smithsonian Travel

Smithsonian Enterprises
Washington, DC
Dec 05, 2022
Dec 08, 2022
Full Time
A$ A' "A' ?Marketing Coordinator, Smithsonian Travel The Smithsonian Institution is currently seeking a Marketing Coordinator, in our Washington, DC office. This role will be responsible for the coordination and execution of a range of marketing initiatives. The Coordinator will have two primary areas of focus 1) Assisting with production and distribution of print marketing materials, and 2) Customer Relationship Management (CRM)/Database support. This position is perfect for someone looking to learn and to grow their marketing skills.A' Duties and Responsibilities include the following:A' A' Direct Mail Project manage the production and review of direct mail promotions for several travel styles, including River Cruising, Private Jet, and Student Travel. Must work closely with external tour operators and internal team, managing schedules, proofreading, coordinating feedback, and more - requiring close attention to detail and adherence to deadlines.Assist Senior Marketing Manager with in-house catalog production including the Journeys catalog, Cruise Catalog, and Tailor-Made Catalog. Tasks may include fact checking, photo research, coordinating map edits, routing proofs, and more.Assist Senior Audience Development Manager with list procurement and administration, and campaign analysis/reporting.CRM / DatabaseAssist in maintaining Salesforce CRM/database cleanliness (eg, NCOA, address standardization batch runs).On a regular basis, send data to Smithsonian magazine, Smithsonian Store, and other internal SI/SE units, upload leads from social media and other external sources, and support customer data management requests.Other DutiesCoordinate efforts to promote SJ with internal SI and SE divisions. Manage calendars and work with internal creative designer to meet deadlines. Support the Digital Content Manager with drafting and publishing content to the Journeys website via a content management system (CMS). On a regular basis, audit website for accuracy, including maps, brochure availability, and more.Serve as back-up to Digital Content Manager and Digital Marketing Manager, as needed. Coordinate marketing presentations as needed. Work with marketing team to manage centralized master marketing calendar.Contribute to the ongoing creation and modification of marketing strategies and processes.Cultivate and maintain effective working relationships with internal stakeholders and external vendors and partners, including tour operators.A' Education/Knowledge /Qualifications: A Bachelor's degree in an appropriate area of specialization (marketing or related field) and a minimum of 2 years of relevant marketing experience.Experience with traditional direct mail, mail production, writing, editing, proof-reading, and Adobe Creative Cloud.Experience with customer relationship management (CRM) systems (Salesforce).Experience with Microsoft Excel.Excellent written, verbal, and listening communication skills are necessary.Exceptional organization and project management skills, with ability to handle multiple priorities and meet deadlines. High energy level, proactive, efficient, accurate, organized team player.Experience and/or interest in travel industry is a plus.A' A' A' Salary: Up to $58,000 - $65,000 annually - Salary commensurate with experienceA' To apply: Email resume and cover letter with salary requirements to A' Please include job title in the subject line. No phone calls, please. A' A' Excellent Benefit programs including Health Insurance, Life Insurance, Dental/Vision Insurance, Transit/Commuter Benefits, Accidental Death and Dismemberment Insurance, Annual and Sick Leave, Family Friendly Leave, 403b Retirement Program, Smithsonian Discounts, Flexible Spending Account (Health & Dependent Care)A' A' Final candidate selection will be subject to the applicant's successful completion of a pre-employment background check and subsequent background investigation for a position classified as low risk.A' Selectee will be required to serve a one-year probationary period. Applicants must be eligible for employment within the US without sponsorship. This is not a Federal Service position.A' The Smithsonian Institution is an Equal Opportunity Employer. We believe that a workforce comprising a variety of educational, cultural, and experiential backgrounds support and enhance our daily work life and contribute to the richness of our exhibitions and programs. A' To ensure compliance with an applicable preliminary nationwide injunction, which may be supplemented, modified, or vacated, depending on the course of ongoing litigation, the Smithsonian Institution will take no action to implement or enforce the COVID-19 vaccination requirement pursuant to Executive Order 14043 on Requiring Coronavirus Disease 2019 Vaccination for Federal Employees. A' A' A' A'

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