Training Associate

Privia Health
Arlington, VA
Dec 05, 2022
Dec 08, 2022
Full Time
A$ A' "A' ?Company DescriptionPrivia HealthA$ cents A cents € zA' cents is a national physician platform transforming the healthcare delivery experience. We provide tailored solutions for physicians and providers, creating value and securing their future. Through high-performance physician groups, accountable care organizations, and population health management programs, Privia works in partnership with health plans, health systems, and employers to better align reimbursements to quality and outcomes.Job DescriptionThe Training Associate facilitates in-person and webinar-based training programs for providers and Care Center staff. Our training program sets Care Centers up for success using the EHR and emphasizes Privia Best Practice workflows. In addition, the Training Associate serves as a resource to colleagues in an expert capacity.Primary Job DutiesDelivers pre-live training to providers, clinical staff, and administrative staff focused on efficiency, delegation, and population health initiatives.Provides go-live support and at-the-elbow support for the Care Center. Leverages curriculum and tools to train EHR concepts.Customizes best practice curriculum based on workflow assessment findings and unique needs of a Care Center.Monitors online e-learning completion.Ensures that training is scheduled and delivered on-time.Leverages reporting of key metrics to identify providers and care centers in need of additional training.Works collaboratively with Implementation, Product Performance, and Performance Team members to accomplish goals.Works collaboratively with and serves as an athenahealth SME for other Privia teams.Provides excellent customer service through creative problem solving and follow through.QualificationsBachelor's degree Preferred or background in a healthcare setting.Familiarity with extended medical terminology.Must demonstrate excellent communication, organizational, and time management skills.Must demonstrate strong interpersonal skills to interact positively and productively with a variety of personnel within teams and across organizational lines.Ability to work in a very fast-paced and changing work environment.Must comply with HIPAA rules and regulations.Must have a valid drivers license and have a reliable form of transportation.Previous experience with an EMR or practice management system. Experience with athenaClinicals and athenaCollector is preferred. Interpersonal Skills & AttributesCollaborative, customer-focused and able to create visible value.Team approach to working with others, ability to perform a variety of duties within any work-day and organizational skills.Attention to detail.Excellent communication and client facing skills.Excellent organizational skills.Technical aptitude.Additional InformationAll your information will be kept confidential according to EEO guidelines.?Technical Requirements (for Remote Workers)In order to successfully work remotely, supporting our patients and providers, we require a minimum of 5 MBPS for Download Speed and 3 MBPS for the Upload Speed. This should be acquired prior to the start of your employment. The best measure of your internet speed is to use online speed tests like This gives you an update as to how fast data transfer is with your internet connection and if it meets the minimum speed requirements. Work with your internet provider if you have questions about your connection. Employees who regularly work from home offices are eligible for expense reimbursement to offset this cost.

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