A$ A' "A' ?Digital Marketing and Operations Associate: Recruiting and staffing of this is being handled by Corps Team on behalf of our client. This is direct hire full time, remote position with a full benefits package and an excellent work-life balance. Candidates must be based in the Washington DC metro area and able to work a hybrid schedule in the Herndon, VA office. We are seeking a driven and energetic team member with at least 3 years of marketing, and office operations experience who seeks a fantastic opportunity for professional growth and entry into the agile consulting profession.The Digital Marketing and Operations Associate will jump into a fast-paced position with a diverse range of responsibilities that include:Digital Marketing - assist with social media graphic design, LinkedIn/other media post copy writing, social media campaigns and schedule managementCommunity engagement, engagement with the agile and lean community through online and in person conferences, user groups and meetupsDigital operations - work as part of a team to register students, apply discounts, and support our studentsCustomer service - answer phones and email questions related to training eventsVirtual training support - act as a technical co-host to support our online training eventsCustomer relationship support - work as a team to connect with customers and ensure customer satisfactionOther: Operational Tasks to support our team as requested Our ideal candidate has these self-managing qualities:Detail-oriented with an independent capacity for follow throughComfortable with change in a fast-moving, dynamic environment with a bias towards actionExceptional communications skills, especially with professional emailHighly collaborative and team-oriented, especially in a virtual environmentHighly developed sense of integrity and commitment to customer satisfactionStrong decision-making and analytical abilitiesStrong technical skills are a huge plus - proficiency with the Microsoft Office and Google suites, as well as collaboration tools like Zoom, Microsoft Teams, etc.Strong sense of ownership and urgency to take projects from concept to implementationA team player who is willing to wear multiple hats in areas such as digital marketing, customer service and process improvementTarget education and experience:3+ years in digital marketing or BS/BA degree in marketing, advertising, communications, or equivalentStrong copywriting and editing skillsStrong skills in graphic design and video creationExperience with Wordpress, Canva, Adobe suiteProficiency in email marketing platforms - MailChimp preferredCustomer service experience desirableExperience in PPC, retargeting, and display advertising desiredExperience tracking digital marketing campaign success through Google Analytics, SEO software, or analytic tools desiredBenefits:Paid Federal HolidaysPaid vacation and personal leavePaid family / parental leaveHealth, dental and vision insuranceShort term disability insurance401k with 3% company contributionLaptop and all office productivity tools providedWork remotely the majority of the timeQuarterly bonuses based on company performance