ServiceNow HAM Lead Consultant

Employer
Perficient
Location
Washington, DC
Posted
Dec 05, 2022
Closes
Dec 08, 2022
Ref
724429520
Function
Accountant, IT
Hours
Full Time
A$ A' "A' ?OverviewWe currently have a career opportunity for an ServiceNow Hardware Asset Management (HAM) Consultant to join our Automation team.Job OverviewAs a Lead Technical Consultant you will participate in all aspects of the software development lifecycle which includes estimating, technical design, implementation, documentation, testing, deployment and support of application developed for our clients. As a member working in a team environment you will work with solution architects and developers on interpretation/translation of wireframes and creative designs into functional requirements, and subsequently into technical design.Perficient is always looking for the best and brightest talent and we need you! We're a quickly-growing, global digital consulting leader, and we're transforming the world's largest enterprises and biggest brands. You'll work with the latest technologies, expand your skills, and become a part of our global community of talented, diverse, and knowledgeable colleagues.Responsibilities Lead SAM/HAM ServiceNow Development Lead the technical planning & requirements gathering phases including estimate, develop, test, manage projects, architect and deliver. Serve as a technical lead and mentor. Provide technical support or leadership in the development and continual improvement of service. Develop and maintain effective working relationships with team members. Demonstrate the ability to adapt and work with team members of various experience level. Populate CMDB with via discovery and/or integrations with external data sources. Define hardware models, standards and normalizations Define/Design processes around HAM workflows including assets, contracts, Procurements, audits, receipt/disposal using HAM Pro Migrate data, processes from ITSM HAM to HAM Pro Evaluate accuracy for Asset data Develop HAM pro dashboards with role based access Assist in quality assurance for HAM processes and policies Qualifications Passionate coders with 5 years of application development experience using ServiceNow Asset Management, ITSM. Minimum two projects implementation experience using HAM Pro Experience implemeting SAM/HAM professional including Asset lifecyle management and automation Migration experience from ITSM HAM to HAM pro is huge plus Certified implementation specialist for ServiceNow asset management is huge plus Broad experience implementing ITSM, ITAM, ITOM, CSM, HR processes Client facing or consulting experience highly preferred. Skilled problem solvers with the desire and proven ability to create innovative solutions. Flexible and adaptable attitude, disciplined to manage multiple responsibilities and adjust to varied environments. Future technology leaders- dynamic individuals energized by fast paced personal and professional growth. Phenomenal communicators who can explain and present concepts to technical and non-technical audiences alike, including high level decision makers. Bachelor's Degree in MIS, Computer Science, Math, Engineering or comparable major. Solid foundation in Computer Science, with strong competencies in data structures, algorithms and software design. Knowledge and experience in developing software using agile methodologies. Proficient in authoring, editing and presenting technical documents. Ability to communicate effectively via multiple channels (verbal, written, etc.) with technical and non-technical staff. Perficient full-time employees receive complete and competitive benefits. We offer a collaborative work environment, competitive compensation, generous work/life opportunities and an outstanding benefits package that includes paid time off plus holidays. In addition, all colleagues are eligible for a number of rewards and recognition programs including billable bonus opportunities. Encouraging a healthy work/life balance and providing our colleagues great benefits are just part of what makes Perficient a great place to work.Who We ArePerficient is a leading global digital consultancy. We imagine, create, engineer, and run digital transformation solutions that help our clients exceed customers' expectations, outpace competition, and grow their business. With unparalleled strategy, creative, and technology capabilities, our colleagues bring big thinking and innovative ideas, along with a practical approach to help our clients - the world's largest enterprises and biggest brands succeed.What We BelieveAt Perficient, we promise to challenge, champion, and celebrate our people. You will experience a unique and collaborative culture that values every voice. Join our team, and you'll become part of something truly special.We believe in developing a workforce that is as diverse and inclusive as the clients we work with. We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders and we're not done yet.Perficient, Inc. proudly provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a protected veteran in accordance with applicable federal, state and local laws. Perficient, Inc. complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Perficient, Inc. expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability, or covered veterans. Improper interference with the ability of Perficient, Inc. employees to perform their expected job duties is absolutely not tolerated.Disability AccommodationsPerficient is committed to providing a barrier-free employment process with reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or accommodation due to a disability, please contact us. Disclaimer: The above statements are not intended to be a complete statement of job content, rather to act as a guide to the essential functions performed by the employee assigned to this classification. Management retains the discretion to add or change the duties of the position at any time.#REMOTESelect work authorization questions to ask when applicants apply Are you legally authorized to work in the United States? Will you now, or in the future, require sponsorship for employment visa status (eg H-1B visa status)?

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