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Senior Manager, Associate Communications

Employer
Marriott International, Inc
Location
Bethesda, MD
Closing date
Dec 8, 2022

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Job Number 22206635Job Category Human ResourcesLocation Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United StatesSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type ManagementJOB SUMMARYThe Senior Manager, HR Communications is an individual contributor role and a member of the HR Communications + Change Management Team at Marriott International, responsible for leading the design and execution of effective engagement strategies for priority HR initiatives. This communications expert brings a deep understanding and creative approach to internal communications, leveraging digital technologies, industry best practices, visual storytelling, and analytics and insights to engage our diverse communities of global stakeholders around the world. This is a HYBRID position at our HQ in Bethesda, Maryland and will work with the Vice President of HR Communications to support change management and communications strategies that engage, educate and build loyal fans among our associate communities around the world.CORE WORK PRIORITIES:HR Initiative Communications + Change Management: Design and execute communications + engagement approaches for a diverse set of key HR initiatives and other priorities as assigned, including but not limited to: benefits, workforce technology (mHUB), talent acquisition, learning and development, talent management tools, and more. This includes strategy development and tactical plan execution, stakeholder engagement and creative production (eg, designed collateral, video, copywriting) development of messaging and communications for diverse channels, intranet design, webinar execution, leadership reviews and more. Partners closely with the learning organization to co-create engagement plans when appropriate.Digital Channels: Lead editor and content contributor/curator for The THREAD, our digital homebase for HR professionals around the world. Craft communications + supporting engagement activities to drive usage, leverage data and analytics and insights to define the future, monitor community. Contribute to engagement strategy and tools of the future.Project Management: Work with HR stakeholders (COEs, change management, learning) to navigate multiple projects simultaneously, managing complex content, telling thoughtful, clear + concise stories, effectively managing tight deadlines and deliverable reviews, and more.Client Relationship Management: Builds and maintains client-focused partnerships that strengthen relationships with key stakeholders including HR COEs, continent teams and other business leaders. Maintain a flexible work style that encourages cross-functional collaboration and coordination. She/He must be adept at influencing others, tapping diverse sources of information, leaning in and identifying opportunities, anticipating challenges and finding solutions, and devising and executing breakthrough communications + engagement strategies to deliver against current and future team priorities.Team Engagement: Contributes to an engaging and rewarding work environment for a team of communications + change management professionals that hold themselves to a high standard, operate in a team-first environment, embrace ambiguity and the need to be flexible, take on new challenges and growth opportunities, deliver a high-caliber product, exceed the needs of internal clients, succeed in a fast-paced environment, and feel rewarded for high performance.CANDIDATE PROFILEEducation and Experience4-year degree from an accredited university in Communications, Business Administration, Marketing or related major required.5+ years of relevant professional experience in communications, change management, marketing, or related function, demonstrating progressive career growth and pattern of exceptional performance.Strong writer with a proven track record consulting to business leaders and designing, developing, and implementing high impact engagement solutions in large organizations, using a variety of delivery methodologies.Strong track-record of effective visual storytelling.KNOWLEDGE, SKILLS, ATTRIBUTESExpert written and verbal communication skillsAbility to develop "client-ready" material and communicate effectively to a broad range of stakeholders (including senior leaders and hotel associates)Strong service orientation, consulting skills, and ability to interface with business leadersStrong change management, program and project management skillsEditorial experience, strong proof-reading, subbing, and editing skillsExperience in managing and developing online channelsExperience in managing agencies and budgetsAbility to influenceAbility to present work quickly and accurately to a high standardFlexible and willing to work unsociable hours with little or no noticeAble to multi-task, self-motivated and able to self-manage projectsCollaborates and works well in a creative, team-based approach to accomplishing workActive learner and listener - able to enhance personal, professional, and business growth through new knowledge and experiencesFlexible: comfortable with complexity, ambiguity, and changeHighly organized and able to handle multiple priorities at any given point in timeTrustworthy with strong business integrity and ability to hold sensitive information in confidencePersistent; drives ideas; engages in fixing the problem; team playerAlways brings a professional demeanor; polished and articulate in diverse settingsAnalytical; makes decisions using dataResults drivenMarriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?

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