West Creek 8 (12080), United States of America, Richmond, Virginia

Sr. Risk Manager - Business Continuity and Crisis Management

Do you like working in the spotlight? Are you ready to work on the front line of a top 10 Bank? Can you build relationships as well as develop and implement innovative solutions? As a Sr. Risk Manager at Capital One you'll be responsible for working with business partners to identify and mitigate potential risks to Capital One as well as design crisis response strategies.

Senior Risk Managers have a natural passion for managing risk with excellent project, process, communication and analytical skills. With these skills, they serve as change agents to effectively challenge business leaders on our highest profile risk projects. Senior Risk Managers partner with executives and other risk leaders to identify potential risks in an open, collaborative environment where new ideas and solutions are both welcomed and rewarded. They are team leaders that inspire and empower their teams through openness and inclusion to think broadly about risk, informed consultation, and effective challenge.

Responsibilities:

This role supports US Card, Small Business Business Card and International Risk horizontal program governance for Business Continuity Management. Specifically, this role will:

• Lead a team of business continuity risk professionals responsible for working across multiple LOBs to set clear requirements and assist them in mitigating business continuity risk
  
• Provides risk consulting to multiple Business Areas and is a thought leader in providing guidance to implementing business continuity risk management practices to strengthen Capital One's operational resilience
  
• Provide program guidance and support for Business Continuity, Crisis Management and Resiliency efforts
  
• Oversee testing to ensure all areas of Business Continuity testing requirements are adequately met (workplace and workforce strategic testing, third party application and service provider testing, third party functionality testing, and Technology testing)
  
• Assist with control and event/issue management to include identification, tracking and mitigation plans
  
• Provide Audit and Exam management support
  
• Analyzes data and influences others to proactively identify risks and trends, provides oversight and guidance during risk assessment and reporting (e.g. RCSA and DORR)
  
• Owns and leads team-wide initiatives aimed at improving team approaches, team engagement and/or our underlying risk policies and processes
  
• Is forward-leaning and stays current on the changing regulatory environment and understands the impacts to the businesses their team is advising
  
• Creates collaborative environments between other risk teams and various partner groups to create an integrated and seamless risk experience for the business (e.g. Operational Risk teams, Third Party, Technology Risk, etc.)
  
• Communicate with and influence executive leaders on key business continuity risks and mitigation actions needed
  
• Manage work across organizational lines to address competing priorities and achieve results
  
• Strong communication and collaboration skills
  
• Strong problem solving and influencing skills
  

Basic Qualifications:

• High School Diploma, GED or equivalent certification
  
• At least 5 years of Business Continuity, Disaster Recovery, Risk Management OR Project Management experience
  
• At least 3 years of People Leadership experience
  
• At least 1 year of experience using Google Suite of products (Slides, Docs, Sheets, Gmail, Forms, Sites)
  

Preferred Qualifications:

• ABCP or CBCP Certification from DRI or other BC/DR Accredited program
  
• 3+ years operating in a cross functional capacity and/or managing complex initiatives
  
• 5+ years of People Leadership experience
  
• 7+ years of Business Continuity, Disaster Recovery, Risk Management OR Project Management experience
  

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).