Principal Associate, Risk Specialist (Card)

Capital One
Chicago, Illinois, United States
Dec 03, 2022
Jan 01, 2023
Full Time
77 West Wacker Dr (35012), United States of America, Chicago, Illinois

Principal Associate, Risk Specialist (Card)

The U.S. Card Partnerships team provides oversight of and support for Capital One credit card programs. The Principal Associate will provide horizontal, well managed support across partner and infrastructure teams. This individual will work with business partners and clients to identify and manage existing and potential risks to comply with policies, regulations or Compliance recommendations. This activity includes understanding regulatory risk and partner processes to create a comprehensive oversight and governance environment through control consultation and design activities.

They will also support Partnerships operational and well managed initiatives, such as: compliance assessments, policy adherence initiatives, audits and exams. This person must leverage problem solving skills to ensure business plans deliver on intent and maintain key process documentation. This individual must be able to effectively communicate and influence partners across multiple levels of the organization. Strong analytical skills, attention to detail, results oriented, and the ability to adapt to an agile environment are essential to succeeding in this role. This individual must display strong leadership skills and be able to drive and motivate a team in delivering flawless execution of process improvement projects.

General Responsibilities:
  • Driving proactive, cross-partner risk management by monitoring and analyzing control and operational processes, includes consulting and developing of quality monitoring controls and partner oversight
  • Performing annual, cross functional reviews and assessments to align and coordinate knowledge managementSupport reporting and trending analysis to improve control performance and help drive control coverage
  • Identifying risk exposure gaps and driving changes across Partnership card processes
  • Supporting information requests, response reviews and remediation for audits/exams and assessments
  • Coordinating cross functionally to accomplish projects and resolve issues, while also managing multiple tasks independently
  • Educating and gaining buy-in from key stakeholders to ensure appropriate execution and find ways to simplify and adjust processes to improve quality and efficiency
  • Performing annual procedure, standard and policy reviews
  • Conducting account and process level control testing by using multiple systems of records and regulatory and policy guidance

Basic Qualifications:
  • At least 3 years of operational experience or risk management experience
  • At least 3 years of project or process management experience

Preferred Qualifications:
  • Bachelor's Degree or Associate's Degree
  • 5+ years of operations management or risk management experience
  • 5+ years of project or process management experience
  • 3+ years experience in management of multiple projects concurrently in an autonomous environment
  • 1+ years experience in control design or testing

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).