Director Operations Support

Washington, D.C
Dec 01, 2022
Dec 08, 2022
Executive, Director
Full Time

We strongly encourage applicants to read the entire announcement before submitting their applications.

The Director, Operations Support will serve as the principal consultant and advisor on all pre-planning procurement actions and support the Chief, Procurement Officer (CPO) by sharing responsibility for planning, directing, coordinating and controlling Procurement Programs of the Internal Revenue Serice (IRS).

As the Director Operations Support your duties and responsibilities are to:
  • Ensure acquisition programs and planning contractual commitments for equipment, supplies, and services are made within the framework of federal and IRS statutes and regulations. Ensure goods and services procured meet IRS needs, are acquired at an equitable cost to the government, and are received/executed in a timely, efficient, effective and ethical manner.
  • Lead the development of IRS procurement policies, as well as quality assurance programs and objectives, to ensure execution in accordance with applicable laws and federal policy and regulations. Direct and review IRS-wide studies for formulation of policies which relate to the delivery of IRS procurement services.
  • Utilize contract administration data to improve decision making on IRS and Department of the Treasury (Treasury) matters, interfacing with top executives to provide procurement advice and counsel.
  • Determine program emphases and goals, and establish standards and procedures for the effective, efficient and ethical implementation of IRS procurement activities. Evaluate agency-wide procurement effectiveness, economy, and customer service and identifies and develops improvement strategies.
  • Confirm employees meet mandatory training requirements of the Treasury Procurement Career Management Program and are provided basic and continuing education to familiarize them with technical areas for their respective customers.
  • Effectively manage human capital, physical assets, information technology support and financial resources assigned to the organization and allocates resources to support overall IRS goals and objectives. Delegate sufficient authority to allow all subordinates the necessary flexibility to effectively manage their staff and provide an environment where creativity and innovation are supported.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at


Conditions of Employment

If selected for this position, you will be required to:
  • Be a U.S. citizen to qualify for this position.
  • Be geographically mobile to accomplish the Service's mission.
  • Complete a one-year probationary period (unless already completed).
  • Certify you have registered with the Selective Service System , if you are a male applicant born after December 31, 1959, or certify you are exempt from having to do so.
  • Complete a Declaration for Federal Employment to determine your suitability for Federal employment.
  • Provide information to successfully complete a background investigation. Applicants must have a successfully adjudicated FBI criminal history record check (fingerprint check) and a NACI or equivalent.
  • Go through a Personal Identity Verification (PIV) process that requires two forms of identification as listed on Form I-9 (; of which one must be a valid state or federal government-issued picture identification. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. Employees must maintain PIV credential eligibility during their service with the Department of the Treasury.
  • Complete a pre-employment federal income tax verification process.
  • Complete verification of identity and employment eligibility as required by Federal law for all persons hired to work in the United States. The Internal Revenue Service (IRS) participates in e-Verify (Employment Verification) and may provide information from your Form I-9 to the Social Security Administration (SSA) and/or the Department of Homeland Security (DHS) to secure a work authorization. You will receive written instructions and contact information for SSA and DHS if this information cannot be confirmed.
  • File a Confidential Financial Disclosure Report (sf278) within 30 days of appointment and annually.


You must upload your responses to the Executive Core Qualifications (ECQs).

As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership and supervisory experience indicative of senior executive level management capability and directly related to the skills and abilities outlined under ECQs and Technical Qualifications (TQs) listed below. Typically, experience of this nature will have been gained at or above the GS-15 grade level in the federal service or its equivalent leadership level within state or local government, private sector or non-government organization. As such, your resume should demonstrate you have the knowledge, skills, and abilities to successfully fulfill responsibilities inherent in most SES positions such as:
  • Directing the work of an organizational unit
  • Ensuring the success of one or more specific major programs or projects;
  • Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance; and
  • Supervising the work of other managers and exercising important policy-making, policy determining, or other executive functions.

Failure to meet the basic qualification requirements and address all mandatory ECQs and TQs will result in your application being disqualified.

Current career SES members, former career SES members with reinstatement eligibility, and SES Candidate Development Program graduates who have been certified by OPM do NOT need to address the ECQs, however, are required to address the TQs in the resume.

Executive Core Qualifications (ECQs) : The ECQs were designed to assess executive experience and potential not technical expertise. They measure whether an individual has the broad executive skills needed to succeed in a variety of SES positions. All applicants must submit a written narrative to address the ECQs. Your narrative must address each ECQ separately and should contain at least two examples per ECQ describing your experiences and accomplishments/results. The narrative should be clear, concise, and emphasize your level of responsibilities, scope and complexity of programs managed, program accomplishments, policy initiatives undertaken and the results of your actions. Applicants should not enter "Refer to Resume" to explain your answer. The ECQ narrative must not exceed 10 pages.
  • Leading Change: This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment. (Competencies: creativity and innovation, external awareness, flexibility, resilience, strategic thinking, vision)
  • Leading People: This core qualification involves the ability to lead people toward meeting the organizations vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts. (Competencies: conflict management, leveraging diversity, developing others, team building)
  • Results Driven: This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks. (Competencies: accountability, customer service, decisiveness, entrepreneurship, problem solving, technical credibility)
  • Business Acumen: This core qualification involves the ability to manage human, financial, and information resources strategically. (Competencies: financial management, human capital management, technology management)
  • Building Coalitions: This core qualification involves the ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals. (Competencies: partnering, political savvy, influencing/negotiating)

  • Fundamental Competencies: These competencies are the foundation for success in each of the Executive Core Qualifications: Interpersonal Skills, Oral Communication, Continual Learning, Written Communication, Integrity/Honesty, Public Service Motivation. The Fundamental Competencies are crosscutting; and should be addressed over the course of each ECQ narrative.

    Additional information about the SES and ECQs can be found on the Office of Personnel Management (OPM) SES Website . You are strongly encouraged to review OPMs Guide to SES qualifications for specific examples and guidance on writing effective ECQ narrative statements.

    Applicants should follow the Challenge, Context, Action and Result (CCAR) model outlined in the OPM Guide to SES qualifications.
    • Challenge - Describe a specific problem or goal.
    • Context - Describe the individuals and groups you worked with, and/or the environment in which you worked, to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).
    • Action - Discuss the specific actions you took to address a challenge.
    • Result - Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.

    Mandatory Technical Qualifications (TQs):

    In addition to specialized experience, applicants must possess the following technical qualifications that represent the knowledge, skills, and abilities essential to perform the duties and responsibilities of the position. Please provide examples within your resume and explain the complexity of the knowledge possessed and the sensitivity of the issue(s) you handled. Your résumé must show you possess the following TQs:
  • Procurement Regulations: Broad knowledge of current federal procurement regulations, laws, practices, procedures and techniques, and the expert ability to interpret and determine their appropriateness to situational needs.
  • Procurement: Expert ability to identify and articulate the organization's procurement needs, integrate and prioritize these needs, and provide advice to other executives concerning impact.

  • To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.


    A. A 4-year course of study leading to a bachelor's degree that included or was supplemented by at least 24 semester hours in any combination of the following fields: accounting, business, finance, law,
    contracts, purchasing, economics, industrial management, marketing, quantitative methods, or
    organization and management;
    B. Exceptions: Employees in 1102 positions will be considered to have met the standard for positions
    they occupy on January 1, 2000. This also applies to positions at the same grade in the same agency or other agencies if the specialized experience requirements are met; or
    C. Waiver: Agency Senior Procurement Executive may waive any or all of the requirements above,
    pending written certification that the applicant possesses significant potential for advancement to levels of greater responsibility and authority. Such determinations are based on demonstrated analytical and decision making capabilities, job performance, and qualifying experience.

    Additional information

    • Veterans' preference is not applicable to the Senior Executive Service.
    • Applications MUST be submitted through USAJobs.
    • Submit resume and all other required documents online by 11:59 PM EST of the closing date.
    • If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
    • Salary for Senior Executive Service jobs vary depending on qualifications.
    • Position is subject to random drug testing.