Human Resources Specialist - Employee Relations
- Employer
- Alexandria City Public Schools
- Location
- Alexandria, Virginia
- Closing date
- Jan 23, 2023
View more
- Industry
- Education
- Function
- Human Resources
- Hours
- Full Time
- Career Level
- Experienced (Non-Manager)
Job Details
The Human Resources Specialist-Employee Relations supports the Director of Employee Engagement and Relations by providing guidance to leaders, leveraging deep knowledge of the Division to evaluate what is needed to support the Division's objectives and accelerate employee success and career growth. This position will provide strategic support and partner with principals, senior managers, teachers, classified staff, and external customers in resolving workplace conflict, performance management, workplace accommodations, and engagement initiatives. This position will also support and provide guidance to HR Generalist I.
This job reports to the Director of Employee Engagement and Relations
.
This position works on-site with teleworking options per ACPS and HR telework policy.
Qualifications
Education: Bachelor's degree, preferably in human resource management or a related field or equivalent combination of education, training, and experience. Master's degree preferred.
Certificates & Licenses: PHR, PHR/SHRM or SPHR/SHRM-CP, or similar human resources-related certification preferred.
Required Experience:
Five (5) years of direct human resources experience, with a minimum of two (2) years handling employee relations issues.
At least two (2) years of consulting with various stakeholders on performance/disciplinary concerns, workplace accommodations,
Preferred Experience:
- Prior experience in a unionized environment.
- Prior guidance writing policies, conducting workplace investigations, and overseeing due process meetings.
- Prior experience in primary/secondary education or higher education.
- Training in conflict resolution and/or mediation
- Under supervision of the Director, conduct internal investigations on behalf of the district concerning violations of district policy, discrimination, harassment, sexual misconduct, and other employee relations matters.
- Conduct Title IX investigations under the supervision of the Director of Employee Relations related to students and employees.
- Conduct investigations under the supervision of the Director of Employee Relations related to personnel matters, formal complaints and grievances
- Uses appropriate and accepted standards/methods of investigative process to complete a thorough investigation
- Writes and presents Investigative Reports to appropriate parties
- Provide written summaries and associated letters (administrative leave, reprimands, letters of concern) associated with workplace grievances for review by the Director of Employee Relations
- Understand and execute end-to-end HR business processes across the employee lifecycle
- Participate in all levels of coordination to support the Director, including but not limited to:
- Onboarding and offboarding employees
- Education-specific talent development efforts, such as coordinating performance management processes
- Employee relations assistance, such as training, investigating, and documenting
- Entering and managing cases using the case management system
- Engaging with various levels of staff regarding workplace accommodations, conducting interactive process, including reviewing sensitive medical documentation, analyzing requested accommodation and proposing alternative possibilities as needed, and researching reassignment as needed
- Managing the exit interview process, conducting pulse surveys, and other engagement activities
- Creating documentation for HR systems and process enhancements
- Working collaboratively to improve efficiency and consistently execute all HR business processes
- Provide thoughtful, accurate, and timely responses to HR colleagues and employees, managers, and school leaders
- Researching, investigating, and making recommendations related to workplace grievances
- Providing inquiry-related data and insights on themes to improve the employee experience
Key Competencies (Knowledge, Skill, Abilities):
- Knowledge of federal and state employment law.
- Knowledge of rules, regulations, principles, and practices related to employee conduct, performance, and dispute resolution.
- High level of integrity; ability to manage conflict, deal with controversy, and handle confidential information ethically, professionally, and appropriately
- Thrives while working under pressure in a fast-paced environment with a sense of urgency for all requests
- Ability to diffuse and manage volatile and potentially stressful situations
- Proven ability to provide excellent customer service with strong attention to detail, accuracy, thoroughness
- Strong collaboration skills, effective at gathering and synthesizing information from multiple parties
- Ability to multi-task, organize, and prioritize while meeting rigorous deadlines
- Strong critical evaluation skills - ability to apply sound judgment and identify the root causes of problems through an expanded, holistic view vs. looking at smaller, discrete parts or symptoms in isolation
- Excellent verbal and written communication skills to include a demonstrated ability to write technical documents highly sensitive in nature related to confidential issues, disciplinary matters and employee grievances
- Highly professional manner, with the ability to interact with employees of all levels of experience and seniority, across the organization
- Ability to learn quickly; demonstrates an aptitude for learning employment practices Exhibits intellectual curiosity and resourcefulness to find additional information to better understand issues and topics at hand and uses this information to present thoughtful new ideas
- Operate general office equipment such as copier, computer, scanner, telephone, and fax machine
Clearances:
- Criminal Justice Fingerprint/Background Clearance.
- Tuberculosis Skin Test.
Public Health Compliance
- Proof of COVID vaccination. Exemptions for religious/medical will be reviewed.
- Must follow safety and health protocols.
WP
Primary Location:
Central Office
Salary Range:
$58,233.60 - $71,635.20 / Support SUP-28-B
Shift Type:
Full-Time
Company
Alexandria City Public Schools is one of the most diverse school systems in the country and we celebrate that diversity. Our students come from more than 80 different countries, speak more than 60 languages, and represent a rainbow of ethnic and cultural groups. They are economically diverse, but all are rich in that the residents of Alexandria are dedicated to ensuring that each and every one of them achieves success.
The children of Alexandria have benefited significantly from the strong support of City Council and the Alexandria community over the years. Tremendous gains have been made in student achievement and ACPS continues to be in the forefront of technology integration.
T.C. Williams High School is on the cutting edge, both inside and out. The award-winning building features numerous environmentally sound features, such as a 450,000-gallon underground cistern that collects and stores rainwater for building use, and a rooftop garden that provides stormwater management. The redesigned educational program at T.C. consists of smaller learning communities designed to increase academic achievement and the level of student engagement. Students feel more connected to caring adults, and teachers have more opportunity to know and support their students.
The City of Alexandria was recently named one of the Top 100 Communities for Young People by America's Promise, partly because of the quality of our schools and programs. A recent City survey indicates that the number of people who made the decision to live in Alexandria based on the quality of the schools has increased since 2004. We have many reasons to celebrate. ACPS is truly an urban success!
- Location
-
2000 N Beauregard St
Alexandria
VA
22314
US
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