Technical Writer, Analyst

Location
Washington, DC
Posted
Nov 30, 2022
Closes
Dec 06, 2022
Ref
14524
Hours
Full Time
Clearance Required:

Public Trust

Education Required:

BA/BS

US Citizenship:

Summary

The MIL Corporation seeks a Technical Writer, Analyst to support a Federal government client at one of our Washington, DC Metropolitan area locations.

Responsibilities
  • Create exceptional documentation in the form of user guides, integration guides, API developer guides, in-platform instructions, installation/configuration instructions and system operations.
  • Create client resources and educational materials, including videos, demos, tutorials, training materials, guided tours, general & technical overview and FAQs.
  • Research, write, edit and revise content that is both engaging and accessible to user personas with both non-technical and technical backgrounds.
  • Publish weekly release notes to internal and external stakeholders with information on product updates, releases and fixes.
  • Edit other writers' content and documentation for consistency and continuously update content with current information.
  • Maintain tracking and ticketing system to ensure deadlines are met and client deliverables and received on time.
  • Test products for issues, provide insight to resolving problems and ensure documentation is accurate and consistent.
  • Collaborate with internal teams, including Development, Engineering, Quality Analysis, Product Management, Product Marketing and Customer Enablement

Required Qualifications
  • Experience in technical writing.
  • Strong communications skills, including written, verbal and presentation.
  • Ability to communicate complex technical topics to non-technical stakeholders both internally and externally.
  • Experience using API documentation.
  • Experience with documentation publishing software.

Desired Qualifications
  • Prior experience working within IT Development, SaaS or web-based technology environment.

Education

BA/BS

Clearance

Public Trust

Why MIL?

The MIL Corporation (MIL) is a dynamic workforce of industry professionals who deliver world-class solutions in cyber, engineering, financial management, and information technology - and we are looking for candidates like you! Whether you're fresh out of college, the military, or well into your professional services career, MIL has great job opportunities that might be a great fit.

Here at MIL, we pride ourselves on the family-like environment instilled amongst our team. Our employees love working here and it truly shows through our various recognitions & awards. Some of our most recent awards include:
  • 2021-2022, Top Workplaces USA award (Energage)
  • 2017-2022 Top Workplaces Award, Greater Washington Area (The Washington Post)
  • 2018-2022 Certified Great Workplace, Great Place to Work®
      • 2021 & 2022, Best Workplaces in Consulting & Professional Services™
      • 2021 Fortune Best Workplaces for Millennials™
      • 2018 Fortune, Great Place to Work: Best Place to Work for Diversity
  • 2020- 2022, 2017, Top Workplace Award, South Carolina (Greenville Business Magazine, Columbia Business Monthly, and Charleston Business Magazine)
  • 2022 Freedom Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense
  • 2018, Above & Beyond Award, Employer Support of the Guard and Reserve (ESGR), Department of Defense

If your goal is to help the federal government deploy leading technologies, improve financial management, or defend the nation in cyberspace, MIL welcomes you. Become a part of something greater, where you, the people, make the difference.

The MIL Corporation is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity and sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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