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Contract Customer Service Coordinator Needed! LC

Employer
Ultimate
Location
Cockeysville, MD
Closing date
Nov 30, 2022

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Call Center/ Customer Service Representatives Ultimate Staffing Services is looking for an exceptional Customer Service Representatives in the Hunt Valley area! As the Customer Service Representative, you will provide professional customer service to both internal and external customers. You will collaborate with customers and service center personnel to best suite the customer's needs and resolve any issues. Job Responsibilities:Answers incoming calls from customers, internal and external staffAccurately and promptly document orders, requests and customer informationRelay results to customersTroubleshoot and resolve customer issues and problems in a quick and efficient mannerWorks efficiently within the team environment of the customer service department and contribute to team task accomplishmentMust keep constant professionalism and phone etiquettePerforms other tasks as assigned by the supervisor to support the goals of the company SkillsExperience working within a call centerExcellent written and oral communication skills requiredMust demonstrate judgment, tact and diplomacy in dealing with internal and external customersAccuracy is a requirement for all activities in this positionMust have a high energy level and a passion for customer service Job Type:All positions are full time with shifts ranging from morning, daytime to afternoon, eveningSome weekends requiredDifferent positions available, located in Hunt ValleyCompensation is $18 /hourWe are an equal opportunity employer and make hiring decisions based on merit. Recruitment, hiring, training, and job assignments are made without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, or any other protected classification. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

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