Service Coordinator |Office Assistant | Call Center

Capital Hot Tubs
Clarksburg, MD
Nov 18, 2022
Nov 30, 2022
Full Time
*Office Assistant/Service Coordinator*The area's #1 Hot Tub retailer is seeking an Office Assistant/Service Coordinator for our growing company at our busy Clarksburg, Maryland location. 40 hr week; 8 hour day Monday - Friday & some SaturdaysWe're looking for experience, great customer service skills, flexibility, and dependability. The ideal candidate will be able to work well independently and as part of a team. The individual should be self-motivated and able to multi-task with high volume calls, paperwork, and daily tasks.*ROLE and RESPONSIBILITIES: ** Provide excellent customer service to our hot tub, swim spa, and sauna customers* Gathering information pertaining to service requests* Scheduling service requests* Inventory control* Shipping products and receiving parts* Assist other Admin in misc tasks* Accurate data entry* Drive to increase add-on sales and recurring contracts* Any other administrative duties that may be assigned or needed* Must be on time and dependable* Ability to lift up to 20 lbs is required*REQUIREMENTS and QUALIFICATIONS: ** Ability to work in a small, busy office environment* Good time management and organizational skills.* Must be able to multi-task and prioritize. Ability to concentrate on detailed information.* Ability to set own goals, deadlines, and work independently* Extensive customer service experience with professional courteous phone skills* Strong office/administrative experience and accurate data entry skills* Have good attendance and punctuality* Proficient with Microsoft office or Google sheets a plus (Word, Excel, Outlook e-mail)* Customer service experience in a service related company very helpful* Team player with an attitude for delivering quality service to our customers* Must have transportation to our location*Musts before you submit: ** Submit a Resume & Cover Letter explaining why you're a good fit for our company* Must have transportation to our officeJob Type: Full-timePay: $18.00 - $21.00 per hourBenefits:* 401(k) matching* Dental insurance* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Tuition reimbursement* Vision insuranceSchedule:* 8 hour shift* Monday to Friday* Weekend availabilityWork Location: One location

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