This job has expired

Program Manager (Joint Duty Program)

Washington, D.C
Closing date
Dec 4, 2022

  • Ensure the Joint Duty Program FAQS on DHS Connect are up to date with the program requirements and information.
  • Post and track announcements through USAStaffing. Review applications for accuracy.
  • Submit and track applications sent to managers through USAStaffing.
  • Onboard Joint Duty participants selected with or without USA Staffing.
  • Maintain contact with Joint Duty Program announcements POC's; Manage and complete post-selection activities in USAStaffing.
  • Use USAStaffing to generate continuous reports.
  • Ensure announcement electronic case file is complete (i.e. all announcement tasks are complete) through USAStaffing.
  • Ensure all notifications are sent to applicants through USAStaffing.
  • Evaluate Joint Duty Program policies and prepare recommendations; maintains current knowledge and answers employees' questions on procedures, policies, and directives, etc.
  • Ensuring the effective exchange of data and assisting in resolving complex issues and problems related to the Joint Duty Program.
  • Distributes and balances workload among employees in accordance with staff work flow; ensures timely accomplishment of the assigned workload.
  • Reviewing and analyzing administrative policies, clarifying confusing guidelines, making recommendations to supervisor for changes to administrative policies and procedures for operational clarity; and managing a variety of administrative operations/functions.


Conditions of Employment

  • Must be a current Department of Homeland Security employee
  • Must have supervisory approval to apply to the Joint Duty Assignment.
  • Must NOT have any pending/outstanding disciplinary actions
  • Must have achieved a minimum of "meet expectations/proficiency" on latest performance appraisal/evaluation
  • Must be currently at the grade level of the detail. *No Temporary Promotion Opportunity*
  • The program does not apply to members of the Military service or contractors.
  • Must complete DHS 250-2 Application Form.? Supervisory signature is required.? Please see "Required Documents" section for form.


Qualifications required:
  • Expert in USAStaffing.
  • Ability to communicate orally and in writing; engaged in constant communication with officials involved in program support operations.
  • Ability to inform the supervisor and team members of potentially controversial findings, issues, or problems that may impact the Joint Duty Program.
  • Ability to establish personal contacts with DHS managers/ supervisors, subject matter experts, high-level officials in other Federal agencies, etc.

  • Please read the following important information to ensure we have everything we need to consider your application:
    It is your responsibility to ensure that you submit appropriate documentation prior to the closing date. Your resume serves as the basis for qualification determinations and must highlight your most relevant and significant experience as it relates to this Joint Duty assignment opportunity announcement.

    Be clear and specific when describing your work history since human resources cannot make assumptions regarding your experience. Your application will be rated based on your resume.

    Please ensure EACH work history includes ALL of the following information:
  • Job Title (Include series and grade of Federal Job)
  • Duties (Be specific in describing your duties)
  • Name of Federal agency
  • Supervisor name, email, and phone number
  • Start and end dates including month and year (e.g. June 2007 to April 2008)

  • Education

    EDUCATIONAL SUBSTITUTION: There is no educational substitution for this position.

    Additional information

    **DHS does not offer any additional benefits beyond that which the Federal employee is already receiving.

    If the position requires a security clearance, employees must have a SECRET or TOP SECRET clearance to placement AND must maintain that level of clearance while performing in the position.

    Selected applicants for a JDA are requested to fulfill the items below during the JDA:
  • Complete the DHS Training Course 15 days prior to the arrival to the JDA.
  • Complete the DHS Joint Duty Assignment Progress Plan to include:
    • Phase 1: Establish assignment objectives within the first 30 days of the JDA.
    • Phase 2: Complete a self-assessment of the duties performed at the mid-point of the JDA.
    • Phase 3: Complete a final review within the last 30 days of the JDA.
  • Complete 12 hours of professional development using Skillsoft courses, videos, and books in conjunction with the established assignment objectives for the JDA.
  • Attend each of the DHS Joint Duty Program Director's quarterly webinars (1 hour per quarter).

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