Operations Manager

Baltimore, MD
Nov 18, 2022
Nov 28, 2022
Full Time
The Operations Manager is a key member of ReBUILD Metro's (RBM) Management Team, providing oversight of RBM's operations. This individual models operational excellence, prudent controls, tactics, policies, and procedures to sustain and improve RBM's financial strength and operational efficiency. The Operations Manager will support the RBM Management Team with their operational and organizational efforts. The Operations Manager will manage elements of ReBUILD's process system and ensure consistency of practice in all departments.*DUTIES AND RESPONSIBILITIES*:Operations* Steward ReBUILD Metro's process management system by identifying and recommended processes for development or improvement, training staff on process methodology, leading coordination of assigned process improvement projects, and documenting processes.* Ensure staff compliance to existing processes and procedures by monitoring and reporting instances of staff noncompliance to the Chief Operating Officer* Audit existing processes for gaps or inefficiencies and provide recommendations for improvement *Conduct self-driven or assigned research of best practices for executing workactivities and report/present findings to the Chief Operating Officer and other audiences.** Provide systems thinking to the development and refinement of internal management systems, controls, policies, and procedures to ensure compliance with all applicable financing, grant, contract, and legal requirements.* Foster and support a culture of excellence and teamwork, ensuring positive results through accountability, strong communication, and cross-departmental collaboration as appropriate* Model appropriate behavior by referencing and adhering to all documented ReBUILD Metro policies and procedures. Project Management* Following funding guidelines and relevant procurement processes to contract the necessary professional services for each funded/approved project.* Manage work of consultants against their contract and budget* Review and accept work products from consultant, ensuring that the meet funding requirements, any applicable codes, and stakeholder expectations.* Manage communication between consultants and between consultants and other ReBUILD Metro departments* Lead software implementations and corresponding business process design.* Lead staff, manager, and special project meetings as needed.*SUPERVISORY RESPONSIBILITIES*:* Operations Analyst* Operations Administrator*QUALIFICATIONS*:* Bachelor's Degree (BA/BS) from four-year college or university with an emphasis in Business.* Experience or interest in community development, real estate, construction, architecture, and/or urban planning.* Ability to work independently and collaboratively, prioritize work, take initiative, manage multiple tasks while meeting deadlines.* Ability to think conceptually.* Strong organizational skills.* Excellent written and verbal communication skills.* Ability to understand and follow written and verbal instructions* Computer skills proficient on Spreadsheet Software (Excel); Word Processing Software (Word); and Electronic Mail Software (Outlook).Job Type: Full-timePay: $70,000.00 - $74,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Flexible spending account* Health insurance* Life insurance* Paid time off* Parental leave* Retirement plan* Vision insuranceSchedule:* 8 hour shift* Monday to FridayAbility to commute/relocate:* Baltimore, MD 21213: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Similar jobs