Technical Program Manager
Technical Program Manager Total Wine & More Bethesda, MD or Boca Raton, FL About the Role We are looking for a Technical Program Manager is responsible for the overall delivery of complex store technology (POS, Loyalty, Payments, back office & finance) programs and initiatives on schedule and within budget. You will plan and administer the program and the associated projects/work streams and ensures that deliverables are completed with high quality and on-time. In this role, you will work closely with the product, engineering, operations, security, infra teams, and stakeholders on the delivery of complex cross-functional initiatives. You will be expected to manage critical program risks, issues, escalations, and resolutions. The technical program manager delivers the technical solution to support an organizations vision and strategic direction. You will report to the Director of POS Programs & Operations You will Evaluate, Analyze, Lead and co-ordinate the work of large cross-functional teams (store-ops, MMT, finance, LP, and stores) to successfully deliver the project/programs goals. Develop, maintain, and distribute standard program and project management deliverables for the successful launch of new programs and projects, including implementation plan, schedule, budget and variances, issues & action items log, meeting minutes, risks assessment and contingencies Identify, assess, track and mitigate issues and risks at multiple levels (overall program and individual projects) Lead vendor selection process (including RFPs and Pricing) and manage against deliverables (including SOWs, change management, approval of deliverables) Drive ROI, cost/benefit analysis and business cases preparation for relevant store technology initiatives. You will come with Bachelors degree from an accredited institution; PMP certification is preferred 5+ years of Program Management or Technical Program Management experience in a technology-oriented organization. Retail and infrastructure domain experience (Oracle Xstore Point of Service and/or other Oracle Retail platform experience preferred) Experience with Agile methodologies and schedule tracking tools such as Confluence and Jira We offer Paid Time Off (PTO) Generous store discounts Health care plans (medical, prescription, dental, vision) 401(k), HSA, FSA, Pre-tax commuter benefits Disability & life insurance coverage Paid parental leave Pet insurance Critical illness and accident insurance Discounted home and auto insurance College tuition assistance Career development & product training Consumer classes & More! Grow with us Total Wine & More is the country's largest independent retailer of fine wine, beer and spirits, and we continue to grow our footprint year over year. Total Wine offers exciting and unique career opportunities across the country and in our corporate office. Our strength is our people. We have a commitment to training and career growth, all in an environment that values new ideas and teamwork. If you share our entrepreneurial spirit and a passion for providing best-in-class customer experience, take a moment to apply or learn more at www.TotalWine.com/About-Us/Careers! Total Wine & More considers several factors when establishing compensation. Estimated salaries determined by third parties have not been validated by Total Wine & More. Total Wine & More is an equal opportunity employer and all qualified applicants will receive consideration for employment without discrimination based on race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Total Wine & More makes reasonable accommodations during all aspects of the employment process, including during the interview process. Total Wine & More is a Drug Free Workplace. The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.