Director of Group Sales - The Hay-Adams

The Hay-Adams
Washington, DC
Nov 25, 2022
Nov 28, 2022
Full Time
Steeped in rich history and surrounded by the most iconic institutions of our nation, The Hay-Adams is the downtown Washington, DC hotel for discerning guests. Enveloped by views of the White House, St. John's Church, and the scenic Lafayette Park, the 5-star accommodations at The Hay-Adams are the embodiment of refined residence. Marked by Washington, DC's most accommodating amenities and dedicated services, The Hay-Adams is the boutique hotel of choice for the modern luxury traveler. The Hay-Adams offers an exceptional guest experience that goes beyond a good night's sleep. Position Overview: Supervise and control the group sales' operations to meet/exceed sales, revenue and profit objectives. Solicit, negotiate and confirm new and repeat business through various efforts (outside sales calls, telemarketing, referrals, site inspections, networking, etc) on a national level. Essential Duties & Responsibilities Maximize hotel's group room revenue on a monthly, quarterly and annual basis and direct sales focus to achieving hotel revenue goals.Develop and continually enhance relationships with key corporate accounts.Advise Director of Marketing and Sales on all matters relating to group sales to maintain an open line of communication and harmony among departments.Work with group clients to plan and execute all programs for their groups. Act as liaison between hotel and meeting planner to ensure a successful event, including but not limited to: obtaining rooming lists; establishing billing; overseeing group room blocks; welcoming VIP's; overseeing amenity requests; handling on site event logistics; coordinating outside vendors; and enforcing the contract.Solicit corporate accounts for potential business needs and their contact(s).Handle inquiry calls and walk-in site inspections.Maintain the professional standards of the hotel as set forth by The Hay Adams Management Co. and participate in special projects as required.Implement company programs and direct the operations to meet and exceed budgeted revenues while ensuring customer satisfaction.Perform other functions as required and directed. Qualifications: To perform this job successfully an individual must be able to perform each essential duty to a satisfactory standard. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education: Bachelor's degree from a four-year college or university; or equivalent.Experience: Two years luxury hotel sales experience, with a proven track record within the group sales department. Working knowledge of Delphi or Delphi.fdc is preferable.Basic Expectations: Attention to detail; Mature, professional interaction with employees, guests and business contacts; Ability to work under pressure; Ability to prioritize work; Ability to keep confidences and keep work confidential; Ability to handle multiple tasks at the same time; Maintain and develop relationships that will benefit the hotel and drive future business.Supervisory Responsibilities: Compliment the development of the Sales & Marketing Administrator position.Language Skills: Ability to read, analyze and interpret general business reports, professional journals and technical procedures. Ability to write reports, business correspondence and procedural manuals. Ability to effectively present information and respond to questions from groups of managers, customers and the general public.Mathematical Skills: Ability to work with mathematical concepts such as probability and statistical inference and apply concepts such as fractions, percentages, ratios and proportions to practical situations.Physical Ability: While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk and sit, and travel by air, rail and car. Standards of Conduct: The high ethical standards of The Hay-Adams must be upheld by all members of the company. The policies relative to press relations, equal opportunity, discrimination, sexual harassment, vendor relations, etc., stated in the employee handbook and manuals are inviolable. We pride ourselves on providing a professional caring atmosphere for clients and all fellow employees and will achieve this goal through responsible actions.EEO AA M/F/Vet/DisabledThe Hay-Adams is proud to be an equal opportunity workplace dedicated to pursuing and hiring diverse professionals.Equal Opportunity Employer/Veterans/DisabledPI195595921

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