Medical Receptionist

CoreLife Adventist Healthcare
Montgomery Village, MD
Nov 25, 2022
Nov 30, 2022
Full Time
*Position Description: *The mission of CoreLife is to enhance the total health of our community by providing a comprehensive, compassionate, and individualized approach to healthcare through the coordinated management of medical, nutrition, exercise, and behavior.The Medical Receptionist is responsible for providing high-level customer service to all patients and is the general point of contact for all of a patient's pre- and post-service needs. Responsibilities include scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork.*Major Areas of Responsibility: ** Manage the check-in and check-out process.* Collect payments and balances on patient accounts; handle medical insurance.* Schedule appointments, ensuring accurate paperwork and procedures.* Answer phones in a timely and professional manner.* Keep the reception area neat, stocked, and organized as required.* Help to prepare documents and charts for the day.* Clean and maintain the overall appearance of the office.* Assist in clinical operations to facilitate optimum patient experience, including (but not limited to) weighing patients, and setting up Resting Metabolic Rate testing.*Education/Experience: ** At least 1 year of medical front office experience is a strong plus* Knowledge of medical terminology* Familiarity with medical insurance* A passion for health and helping others* A positive attitude*Skills, Knowledge, and Abilities : ** Critical thinking to integrate facts, informed opinions, active listening, and observations.* Customer service skills.* Decision making, problem solving and collaboration.* Strong interpersonal skills to establish productive working relationships with multidisciplinary team and support services.* Ability to communicate effectively in both written and verbal form to patients, public and medical staff.*Adherence to CoreLife's Values: ** Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes* Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork* Challenging patients, teammates, and partners to achieve exceptional results and potentialJob Type: Full-timeBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Vision insuranceSchedule:* 10 hour shift* No weekendsAbility to commute/relocate:* Montgomery Village, MD: Reliably commute or planning to relocate before starting work (Required)Application Question(s):* What is your desired compensation?Experience:* Medical receptionist: 1 year (Required)Work Location: One location

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