Information Technology Support Analyst

Alexandria, VA
Nov 25, 2022
Nov 30, 2022
Full Time
Mayvin is currently seeking an energetic, and motivated applicants to join our team as an *Information Technology Support Analyst* to support our Corporate and Contract IT infrastructure consisting of multiple locations within the Northern Virginia area. This is an important role within the company and has high visibility across the executive team and organization. The individual selected must be self-directed, results-oriented, and customer-focused; one who displays ethics, integrity, and leadership qualities. Through exposure to leadership, project management and business planning activities, the successful candidate will develop a foundation for basic requirements necessary to be successful in a small business environment.*This position is located at our corporate headquarters.**Must be a US citizen.**Must submit to a background investigation and drug screening.**Secret clearance is preferred (or ability to obtain).**Responsibilities: ** Provide systems support tasks for hardware devices and software packages, help with installation setups, and revise existing documentation guidelines.* Provide timely technical support for users and work with them to solve existing problems.* Provide training for teams in multi-faceted departments, answer technology questions as needed, complete administrative tasks when required, and fill out documentation when requesting new inventory.* Commute short distances between office locations to provide support.* Provide support to remote users and escalate issues to supervisors as needed.*Qualifications: ** Active Secret preferred (or ability to obtain)* Bachelor's Degree in Computer Science, Information Technology, or a related field (preferred), or a bachelors degree with demonstrated working knowledge of IT functions for 2+ years* DoD 8570 Baseline IAT Level I + certification(s) (preferred)* Solid grasp of Cybersecurity practices and security implementation* Intimate working knowledge of Microsoft Office products; Microsoft Office Suite administration (Excel, Outlook, SharePoint, etc.)* Working knowledge of Microsoft Azure and licensing schemes* Working knowledge of Windows server environments and Active Directory* Demonstrated ability to work with and troubleshoot IT hardware and software including computers, switches, routers, printers, and their related COTS* Working knowledge of network engineering tasks, DNS, DHCP, subnetting, and general architecture* Demonstrated drive to learn IT fundamentals and develop expertise in cybersecurity, networking, and administration in support of government related projects* Familiarity with CMMC, NIST 800-171, and government security postures* Ability to handle multiple tasks simultaneously and switch between tasks quickly* Experience with the US Military or US Government Agencies is preferred* Strong communication, organizational, creative, analytical, and problem-solving skills* Good interpersonal and presentation skills for interacting with team members, clients, and company management* Ability to work in a team environment* Ability to deal with ambiguity and change* 1+ years experience working in an entry-level IT position or similar* 2+ years experience performing Windows based IT troubleshooting or similarJob Type: Full-timePay: From $60,166.03 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Flexible schedule* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Parental leave* Professional development assistance* Referral program* Retirement plan* Vision insuranceSchedule:* Monday to FridayAbility to commute/relocate:* Alexandria, VA 22312: Reliably commute or planning to relocate before starting work (Required)Application Question(s):* Do you have a DoD 8570 Baseline IAT Level I + certification?* This position requires you to be a US Citizen in order to obtain a Public Trust. Are you a US Citizen?Experience:* IT support: 2 years (Required)Work Location: One location