Administrative Assistant

Tax Hub Solutions
Waldorf, MD
Nov 25, 2022
Nov 30, 2022
Full Time
Receptionist Job SummaryTax Hub provides individuals and businesses with a variety of accounting and business services. We are currently looking for DYNAMIC receptionist to join our team is that you? The ideal candidate will be organized, possess a strong work ethic, have attention to detail, the ability to accomplish tasks independently when necessary, strong communication skills and the ability to work well with our team.Job DescriptionThe receptionist is the first point of contact for Tax Hub and provides administrative support across the organization. The receptionist will handle the flow of people through the business, ensure all reception duties are completed accurately and delivered with high quality and in a timely manner.ResponsibilitiesA cents € cents Serve clients by greeting, welcoming, directing, and announcing them appropriatelyA cents € cents Answer, screen, and forward any incoming phone calls while providing basic information when needed.A cents € cents Take detailed messages and deliver them to appropriate team memberA cents € cents Receive, save, upload, electronic documents from client secure portal to client account repositoryA cents € cents Maintain security by following procedures and controlling access (monitor who enters, keep cash box secure, keeping credit card processing information secure)A cents € cents Update appointment calendars, schedule appointments, pull files for appointmentsA cents € cents Perform other clerical duties, such as filing, photocopying, scanning, collating, and faxingA cents € cents Ensure waiting area is tidyA cents € cents Keep front desk tidy and presentable with necessary materials (pens, intake forms, paper, etc.)A cents € cents Process credit card paymentsA cents € cents Complete daily check depositsA cents € cents Check, sort, and forward emailsA cents € cents Monitor and request office suppliesA cents € cents Manage client records and filesA cents € cents Follow communication procedures, guidelines and policiesA cents € cents Aid and support staff and visitorsA cents € cents Handle client exits by verifying current and future needs have been metA cents € cents Own resolution of client issues, using appropriate escalation process, as neededA cents € cents Treat everyone as a client and ensure all interactions positively reflect Tax Hub Services.A cents € cents Complete other assigned duties as neededA cents € cents Contribute to team and projects as neededRequirementsA cents € cents Proficiency with Microsoft Office SuiteA cents € cents Professional appearanceA cents € cents Solid written and verbal communication skillsA cents € cents Ability to be resourceful and proactive in dealing with issuesA cents € cents Ability to organize, multitask, prioritize, and work under pressureA cents € cents Familiarity with office machinesA cents € cents Proficient in EnglishA cents € cents Problem-solving skillsA cents € cents Customer service orientationA cents € cents Strong phone contact handling skills and active listening skillsA cents € cents Strong interpersonal and communication skillsA cents € cents Excellent analysis skillsA cents € cents High School DegreePromote Teamwork & CollaborationA cents € cents Understand and support the tax associates and office prioritiesA cents € cents Contribute to an office environment that promotes a positive client and associate experienceA cents € cents Partner with team to maintain office cleanliness, organization, and availability of Tax Hub Services materialsA cents € cents Proactively respond to unmet needs of client and officeA cents € cents Be an active and cooperative member of your office team by participating in office and district level marketing activities to grow our business.Job Type: Full-timePay: $17.00 - $20.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Flexible schedule* Life insurance* Paid time off* Professional development assistance* Referral program* Retirement plan* Vision insuranceSchedule:* Weekend availabilityEducation:* Associate (Required)Experience:* Office: 2 years (Required)* Microsoft Outlook: 2 years (Required)* Tax accounting: 2 years (Required)Work Location: One location

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