Automotive Service Advisor/Customer Service

Employer
Massey Hyundai
Location
Hagerstown, MD
Posted
Nov 25, 2022
Closes
Nov 30, 2022
Ref
718410784
Industry
Other
Hours
Full Time
Join our team at Massey Hyundai. We have an opening for an experience service advisor with a solid track record of performance and strong positive customer reviews.Requirements:Strong phone skillsProfessional appearanceExcellent customer service skillsPositive attitudeStrong work ethicAbility to accurately estimate repairsResponsibilities:Greet and consult with customers regarding vehicle maintenance and repairsAnswer questions regarding service outcomeMaintain process transparencyWork with technicians to manage service center's workflow and scheduleMake phone calls and emails for follow upInform customer about their vehicles in a professional mannerJob Type: Full-timePay: $35,000.00 - $80,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Health insurance* Health savings account* Life insurance* Paid time off* Retirement planShift:* 8 hour shiftExperience:* Customer service: 2 years (Preferred)License/Certification:* Driver's License (Preferred)Work Location: One location