IT Hardware Field Technician

Centric Business Systems
Baltimore, MD
Nov 22, 2022
Nov 30, 2022
Full Time
*Job Responsibilities: ** Our technicians are expected to service and repair equipment at customers locations within an assigned geographic territory. Primary hours 8:30am - 5:00pm, Monday - Friday.* Set up IP addresses, download printer drivers and provide customer training on printing functions.* Work closely with our other technicians and dispatch team to accomplish a common goal of making our customers as happy as possible.*Preferred traits/requirements: ** Requires journeyman level technical knowledge typically gained through completion of technical school and 2+ years of related experience.* Good customer service and time management skills* Must have reliable transportation and a valid state driver's license* Computer skills (quickly type/respond to email, basic excel knowledge, ability to troubleshoot applications to determine if it's a PC or copier issue)* One year or more of experience with copier break/fix repair, copier troubleshooting, copier refurbishment preferred but not required (Ricoh, Sharp, HP, Kyocera experience preferred, but any manufacturer experience or training will do)*Benefits: ** Proven training program by in-house industry experts, as well as company paid manufacturer training* Career progression and leadership opportunities for proven performers* Hourly pay plus car allowance and mileage reimbursement, potential monthly bonus opportunity* Medical, Dental, Vision, and Centric-funded Health Reimbursement Account* Life insurance and Short-Term Disability* Paid time off/ Paid Holidays* 401k Match and Profit Sharing* Gym membership reimbursementNCLrtc81HwJob Type: Full-timePay: $21.00 - $23.00 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Vision insuranceSchedule:* 8 hour shift* Day shift* Monday to FridayApplication Question(s):* How many years of Copier Repair work do you have?License/Certification:* Driver's License (Preferred)Work Location: On the road

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