*Key Duties & Responsibilities: ** Provide day-to-day desktop support such as identifying, researching and resolving technical issues, installing/updating software. Analyzing and resolving data and voice system problems and requests* Configure, troubleshoot, and refresh Windows 10/11, and associated supporting software, in a Microsoft network environment on both desktop and laptop computers, network printers and Microsoft 365 applications* Administer cloud-based Microsoft 365 platform, primarily OneDrive, MS Office, MS Teams, ,Exchange, and Azure* Manage Active Directory (AD) accounts in a hybrid environment* Maintain the companyA$ cents A cents ' not A cents " cents s IT equipment inventory* Maintain the companyA$ cents A cents ' not A cents " cents s software subscriptions* Audit & analyze systems to ensure security and data integrity* Participate in continued learning and skills growth; acquisition of assigned certifications*Position Parameters/Special Responsibilities Required: ** Physical Demands: Must be able to carry equipment (PCs, monitors, and other computer equipment) in the process of installation; may also experience prolonged periods of sitting at a desk and frequent use of computer keyboard and mouse.* Audio & Visual Demands: Ability to communicate effectively through video conferencing and telephone interfaces (Teams, Zoom, phone, etc.)*Required Qualifications** Intermediate Active Directory (AD), Azure, and Microsoft 365* Intermediate knowledge of Networking* Self-starter with demonstrated ability to learn/adapt to new technologies and techniques* Ability to organize and manage multiple priorities simultaneously in a small, remote environment* Excellent verbal and communication skills required both in person and remote via video conferencing, text and telephone* Capacity to quickly learn new systems and creatively solve complex technical problems*Desired Qualifications** Advanced networking and Microsoft 365 skills* PowerShell or scripting knowledgeJob Type: Full-timePay: $100,000.00 - $110,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Health insurance* Health savings account* Paid time off* Vision insuranceExperience level:* 5 yearsSchedule:* Monday to FridayAbility to commute/relocate:* Rockville, MD 20850: Reliably commute or planning to relocate before starting work (Required)Work Location: One location