Survivor Benefits Representative

Reston, VA
Nov 23, 2022
Nov 30, 2022
Accountant, IT
Full Time
_Since its founding in 1879, AAFMAA has earned a trusted reputation of providing life insurance and assistance services to military members and their survivors. Today, AAFMAA passionately protects members of the American Armed Forces and their families with life insurance coverage, wealth management and trust services, Premier Services and our singularly unique Survivor Assistance Services. AAFMAA is looking for a compassionate, bright, military individual to serve on our Survivor Benefits team._*MAJOR DUTIES AND RESPONSIBILITIES*- Deliver AAFMAAA$ -A' cents A cents ' not A cents " cents s Survivor Assistance Services to the survivors of our members. These include:* Notification of death to government agencies and life insurance companies. Initiate claims and assist surviving family with all subsequent follow up.* Dispute resolution"A cents € if any disputes regarding the payment of military benefits, follow up until claims are satisfactorily settled.* Lifetime individualized benefit notification for surviving spouse. An annual report of changes in military benefit laws, entitlements and annuities that impact the spouse and follow up of any questions by the surviving spouse.* Notification of potential income changes when surviving spouse reaches certain social security benefit age milestones.* Annual Family Information Report for surviving spouse detailing assessment of financial position.* Meet with and advise members and their families on military-specific issues such as military and government benefits, Survivor Benefit Plan (SBP), Life Insurance needs, Social Security and retired pay.- Maintain relevant knowledge of military benefits and entitlements; monitor relevant changes in laws, benefits and entitlements. Develop articles/correspondence to educate and communicate this information to our members and employees.EDUCATION/SKILLS/EXPERIENCE* Excellent interpersonal and communication skills* Compassionate, patient and adept at dealing with stressful/emotional situations* Detail oriented* Solid understanding of military benefits and entitlements* Experience in life insurance and/or financial services, preferred* Military Spouses and Military Retirees, highly preferred.* Minimum Education Level: Bachelors Degree.Job Type: Full-timePay: $55,000.00 - $60,000.00 per yearBenefits:* 401(k)* Health insurance* Paid time offWeekly day range:* Monday to FridayAbility to commute/relocate:* Reston, VA 20190: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

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