Full-Time/Part-Time Center Associate (No Seasonal)

JOB DESCRIPTIONThe Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.RESPONSIBILITIES* Delivers outstanding customer service to walk-in customers and telephone inquiries* Continuously practices good listening skills with customers, UPS Store team members, and leadership* Takes ownership of the customer's shipping needs and offers viable solutions* Takes action to learn all product and service offerings, alternative solutions, and industry trends* Operates all equipment, software, and devices in an expert fashion and is willing to teach others* Maintains a clean, organized, and safe working environment* Performs other duties as assignedQUALIFICATIONS *A high school diploma or GED required * Strong computer skills, including Microsoft Office and Adobe Suites** Outstanding phone skills* Prompt, reliable, and responsible* Able to lift 40+ pounds* Excellent written and verbal communication skills* Retail/customer service experience* Neat, clean, and professional appearance* Non-smoking environment* Detail-oriented, organized, and able to multi-task* Strong customer service skills and abilities* Highly organized and detail-oriented* Strong computer skills, including Microsoft Office and Adobe SuitesBENEFITS* Excellent Advancement Opportunities* Direct Deposit* Performance Bonus* Flexible Schedule* Formal Ongoing Training Program* Formal On-the-Job Training ProgramJob Types: Full-time, Part-timePay: $12.00 - $14.00 per hourBenefits:* Employee discount* Flexible scheduleShift:* 8 hour shift* Day shiftWeekly day range:* Monday to Friday* Weekend availabilityAbility to commute/relocate:* Annandale, VA 22003: Reliably commute or planning to relocate before starting work (Required)Work Location: One location