Full-Time/Part-Time Center Associate (No Seasonal)

Employer
The UPS Store Annandale
Location
Annandale, VA
Posted
Nov 19, 2022
Closes
Nov 30, 2022
Ref
717689820
Function
Accountant, IT
Industry
Retail
Hours
Full Time
JOB DESCRIPTIONThe Center Associate delivers world-class customer service to all retail customers by receiving and processing packages for courier shipment and operating copiers, fax machines, binding equipment, laminating machines, and point-of-sale devices. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail sales experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.RESPONSIBILITIES* Delivers outstanding customer service to walk-in customers and telephone inquiries* Continuously practices good listening skills with customers, UPS Store team members, and leadership* Takes ownership of the customer's shipping needs and offers viable solutions* Takes action to learn all product and service offerings, alternative solutions, and industry trends* Operates all equipment, software, and devices in an expert fashion and is willing to teach others* Maintains a clean, organized, and safe working environment* Performs other duties as assignedQUALIFICATIONS *A high school diploma or GED required * Strong computer skills, including Microsoft Office and Adobe Suites** Outstanding phone skills* Prompt, reliable, and responsible* Able to lift 40+ pounds* Excellent written and verbal communication skills* Retail/customer service experience* Neat, clean, and professional appearance* Non-smoking environment* Detail-oriented, organized, and able to multi-task* Strong customer service skills and abilities* Highly organized and detail-oriented* Strong computer skills, including Microsoft Office and Adobe SuitesBENEFITS* Excellent Advancement Opportunities* Direct Deposit* Performance Bonus* Flexible Schedule* Formal Ongoing Training Program* Formal On-the-Job Training ProgramJob Types: Full-time, Part-timePay: $12.00 - $14.00 per hourBenefits:* Employee discount* Flexible scheduleShift:* 8 hour shift* Day shiftWeekly day range:* Monday to Friday* Weekend availabilityAbility to commute/relocate:* Annandale, VA 22003: Reliably commute or planning to relocate before starting work (Required)Work Location: One location