Duties and Responsibilities:A$ cents A cents ' not A' cents Work with advanced technical principles, theories, and concepts.A$ cents A cents ' not A' cents Be challenged with working on complex technical problems and providing innovative solutions.A$ cents A cents ' not A' cents Work with highly experienced and technical resources.A$ cents A cents ' not A' cents Work with the project team and business stakeholders/technical leads to define, analyze, and document requirements for new ServiceNow processes or improvements to current processes.A$ cents A cents ' not A' cents Work with the ServiceNow development team to validate the solutions for defined requirements.A$ cents A cents ' not A' cents Help other Business Analysts on the project team.A$ cents A cents ' not A' cents Develop procedures, manuals, and other documentation as needed.A$ cents A cents ' not A' cents Develop User Stories based on business requirements provided by the stakeholders/technical leads.A$ cents A cents ' not A' cents Document current and future processes and workflows.A$ cents A cents ' not A' cents Manage the User Acceptance Testing (UAT) and validation activities.A$ cents A cents ' not A' cents Help the Project Management Team as needed.A$ cents A cents ' not A' cents All other duties as assigned or directed.Basic Qualifications:A$ cents A cents ' not A' cents 5 years of experience as a Business Analyst in the areas of Disaster Recovery / Business ContinuityA$ cents A cents ' not A' cents 5 years of experience in designing and building business processesA$ cents A cents ' not A' cents 3 years of experience with process flow documentation creationA$ cents A cents ' not A' cents Understanding of Agile software development practicesA$ cents A cents ' not A' cents Excellent verbal and written communication skills including presentation skillsRequired Skills:A$ cents A cents ' not A' cents Solid Business Analyst experience A$ cents A cents ' not A cents € oe Disaster Recovery and Business Continuity ProjectsA$ cents A cents ' not A' cents Knowledge and experience with infrastructure platformsDesired Skills:A$ cents A cents ' not A' cents Experience with using ServiceNow Business Continuity Management (BCM) and/or ServiceNow Integrated Risk Management (IRM) modules.A$ cents A cents ' not A' cents ServiceNow Certification.A$ cents A cents ' not A' cents Previous Government experienceEducation:A$ cents A cents ' not A' cents Bachelor's Degree in Computer Science, Mathematics, Engineering, or a related fieldA$ cents A cents ' not A' cents Must be able to obtain a Public TrustJob Type: ContractSalary: $40.00 - $70.00 per hourSchedule:* 8 hour shiftAbility to commute/relocate:* Baltimore, MD 21218: Reliably commute or planning to relocate before starting work (Required)Security clearance:* Confidential (Preferred)Work Location: One locationJob Type: ContractSalary: $40.00 - $70.00 per hourSchedule:* 8 hour shiftAbility to commute/relocate:* Baltimore, MD 21218: Reliably commute or planning to relocate before starting work (Required)Experience:* MySQL: 1 year (Preferred)* Database administration: 1 year (Preferred)* Oracle: 1 year (Preferred)Work Location: One location