Assistant Manager

Silver Spring, MD
Nov 23, 2022
Nov 30, 2022
Full Time
30257BR*Assistant Store Manager*Westfield Wheaton - GBGJob DescriptionReports to: Store ManagerSupervises: Assists management with all sales associates, desk associates, stock associatesPosition OverviewThe assistant manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor and maintaining the store standards on the selling floor and stockroom.People Development- Ensure all associates complete training per company guidelines- Lead by example by training, developing and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising and delivering the customer experienceCustomer Experience- Ensure an excellent level of customer service as a priority at all times by executing and achieving the Customer Experience consistently through regular assessment, coaching and follow-up with team- Maintains all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroomDrive Sales + Profitability- Meet or exceed profitability expectations for the store in sales, payroll, shrink and conversionOperational Effectiveness- Meet all payroll expectations- Control company assets by meeting all loss prevention measures- Execute and comply with all company policies and proceduresAdditional Responsibilities- Uses sound judgment when making decisions- Excellent communication skills- Acts with integrity and respect- Adapts to changes required by the business- Ability to handle multiple tasks simultaneously- Assumes and completes other duties as assigned by supervisorJob Requirements- A proven track record for driving sales and profit, people development, and/or succession planning rating of TD or better- Minimum two years experience with a proven track record for driving sales and profit results and training and developing a team of individuals- Personal computer and detailed report analysis- High school education or equivalent preferred- Some heavy lifting in excess of 30 pounds- Scheduled shifts may require standing for a minimum of eight hoursBrandGUESS FactoryStore7018Store Address11160 Veirs Mill Road, #G5 - Wheaton - Glenmont, MD 20902Job Type: Full-timeBenefits:* Employee discount* Flexible scheduleSchedule:* Weekend availabilityShift:* Day shift* Evening shift* Morning shift* Night shiftWeekly day range:* Weekend availabilityAbility to commute/relocate:* Silver Spring, MD 20902: Reliably commute or planning to relocate before starting work (Required)Experience:* Customer service: 1 year (Preferred)Work Location: One location