Sleep Expert

Employer
Mattress Firm
Location
Martinsburg, WV
Posted
Nov 15, 2022
Closes
Nov 30, 2022
Ref
717700347
Function
Accountant, IT
Hours
Full Time
*Now Hiring! Sleep ExpertA$ -A cents € sA' (R)**Mattress Firm**The most trusted authority on sleep*WeA$ -A' cents A cents ' not A cents " cents re no ordinary mattress company. In just over 30 years, Mattress Firm has become AmericaA$ -A' cents A cents ' not A cents " cents s largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep ExpertsA$ -A cents € sA' (R), we have helped millions of people get better sleep. ThatA$ -A' cents A cents ' not A cents " cents s who we are and what we do"A cents € because everyone deserves a great nightA$ -A' cents A cents ' not A cents " cents s sleep.*Helping people sleep well so they live well*Did you know we spend a third of our lives in bed? ThatA$ -A' cents A cents ' not A cents " cents s why our priority is making sure everyoneA$ -A' cents A cents ' not A cents " cents s eight hours are perfect. WeA$ -A' cents A cents ' not A cents " cents re looking for passionate, ambitious people: innovators, action takers, growth seekers and life changers. Your journey will begin with an extensive, customer-centric retail sales training program that empowers you to create a life-changing in-store experience and help customers build the perfect sleep sanctuary. Helping people sleep well so they live well is at the core of what we do. So, join us in making a difference"A cents € letA$ -A' cents A cents ' not A cents " cents s help people say goodbye to Junk Sleep and hello to the sleep of their dreams.*Why work for Mattress Firm?*A$ -A cents € sA' . Our teams are passionate, and our culture is inspiringo YouA$ -A' cents A cents ' not A cents " cents ll be surrounded by ambitious people: innovators, action takers; life changers that will inspire youA$ -A cents € sA' . Excellent growth opportunities through education and development programsA$ -A cents € sA' . Great benefitso Get paid on demando Mental health and life resourceso Great employee discounts:A$ -A cents € sA' | mattresses and sleep accessoriesA$ -A cents € sA' | cell phones and electronicsA$ -A cents € sA' | travelA$ -A cents € sA' | car and home loansA$ -A cents € sA' | and moreo Medical, dental, prescription, and vision planso 401(k) with employer matchingo Some positions have base pay or uncapped commission*Job Description*The Sleep Expert will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. Sleep Experts will execute the Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling and engaging environment that puts the customer at the center.A$ -A cents € sA' . Create an environment where the customer is always at the center by cultivating strong relationshipsA$ -A' cents A cents ' not A' cents Provide technical and product knowledge information to customers, serve as subject matter expertA$ -A' cents A cents ' not A' cents Drive individual sales performance and KPIs while demonstrating company values and supporting company initiativesA$ -A' cents A cents ' not A' cents Execute current visual merchandising and POP standardsA$ -A' cents A cents ' not A' cents Adhere to company merchandising and marketing programs to standardA$ -A' cents A cents ' not A' cents Follow company policy and execute company standards on appearance and functionalityA$ -A' cents A cents ' not A' cents Maintain customer relationships during and post-purchase (eg, resolving issues, deliver reminders, resolving concerns etc.)A$ -A' cents A cents ' not A' cents Seek and accept constructive feedback for continuous personal, professional and performance developmentA$ -A' cents A cents ' not A' cents Continue to develop skills, competencies, product knowledge through assigned course work, training and other company led activitiesA$ -A' cents A cents ' not A' cents Maintain awareness of competition, advertisements and services offered, develop strategies to counterA$ -A' cents A cents ' not A' cents Leverage social media to positively impact brand awareness and increase salesA$ -A' cents A cents ' not A' cents Ensure timely open and closing proceduresA$ -A' cents A cents ' not A' cents Follow all Company procedures on cash handling including acceptance of payment and deposit processesA$ -A' cents A cents ' not A' cents Ability to push and pull and lift up to 25 pounds to assist customers with load outs and in store purchasesA$ -A' cents A cents ' not A' cents Adhere to all sales processing policies to ensure the proper creation and execution of customer invoicingA$ -A' cents A cents ' not A' cents Professional communication and representation of company brand in all internal and external interactionsA$ -A' cents A cents ' not A' cents Complete all required training modules and certifications prior to the due dateA$ -A' cents A cents ' not A' cents Ensure all safety policies and procedures are followed to maintain a safe work environment for allA$ -A' cents A cents ' not A' cents Communicate professionally with all internal and external contactsA$ -A' cents A cents ' not A' cents Follow all Company policies and execute company standards on appearance and functionality as well as appropriate brand representationA$ -A' cents A cents ' not A' cents Communicates any concerns or issues to leadership to ensure proper efficiency of department and company operations*Life at Mattress Firm**Our mission and vision*As AmericaA$ -A' cents A cents ' not A cents " cents s most trusted authority on sleep, our mission is to help people find the mattress of their dreams. With low prices, the best brands and the knowledge of our Sleep ExpertsA$ -A cents € sA' (R), we make it easy to get a great nightA$ -A' cents A cents ' not A cents " cents s sleep, every night.*History*In just over 30 years, Mattress Firm has become AmericaA$ -A' cents A cents ' not A cents " cents s largest specialty mattress retailer. With more than 2,400 stores nationwide and a team of more than 6,000 Sleep ExpertsA$ -A cents € sA' (R), we have helped millions of people get better sleep.*Benefits beyond a paycheck*We support you just like we support our customers"A cents € thatA$ -A' cents A cents ' not A cents " cents s why we offer an extensive range of benefits designed to support you, your family, and your future.*Diversity, equity and inclusion*We believe in an inclusive environment that attracts, develops and retains top talent. Our Diversity, Equity & Inclusion Council works to promote the cultivation of a work environment that embraces and celebrates all the individuals, backgrounds and perspectives that reflect the communities we serve.*Giving back to our community*Whether itA$ -A' cents A cents ' not A cents " cents s volunteering at a foster care agency, food bank or even an animal shelter, we believe in giving back to our associates and the communities they live and work in. That's why we're proud to support organizations dedicated to helping people follow their dreams and thrive.Job Type: Full-timePay: $60,000.00 - $80,000.00 per yearBenefits:* 401(k) matching* Dental insurance* Employee discount* Flexible schedule* Health insurance* Paid time off* Vision insuranceShift:* 10 hour shift* 8 hour shift* Day shift* Evening shiftWeekly day range:* Monday to Friday* Weekend availabilityEducation:* High school or equivalent (Required)Experience:* Commission sales: 2 years (Preferred)* Retail sales: 2 years (Preferred)* Customer service: 3 years (Preferred)Work Location: One location