Blood Collection Staff/Customer Service - Training Provided

American Red Cross
Hanover, PA
Nov 19, 2022
Nov 30, 2022
Full Time
*Join the American Red Cross Team-Where your career is a force for good!**No experience needed - We train!**Pay: Starting rate $17.48/hr**To be considered, you must apply online using this link: *401 (K) with employer match* Excellent Health/Dental/Vision insurance* Paid time off & holidays* Paid Family Leave (where applicable)* *Career Advancement Opportunities**About this Role*As a Blood Collections Staff member, you'll use your compassion and healthcare and/or customer service skills to collect lifesaving blood donations from our volunteer donors and ensure they have the best experience possible. Your driving experience will assist us with transporting equipment and setting up at the collection sites throughout the local community. The Red Cross offers paid phlebotomy training with the ability to grow your healthcare skills and career within the nation's top humanitarian organization. To learn more about being a phlebotomist, watch this short video:*Responsibilities** Take the time to personally connect with donors - listen to their stories and help them understand the value of their donation* Contribute to a friendly and fun environment. Team up with your co-workers to keep our donors coming back again and again* Be detailed oriented all day, every day, to ensure that the blood you collect meets goals, regulatory requirements and can be safely transfused* To best meet the needs of our donors and community, Blood Collection Staff work a variable schedule including early mornings, late nights, weekends and holidays* The aforementioned responsibilities of the Blood Collection Staff describe the general nature and level of work and are not an exhaustive list*Qualifications** High school diploma or equivalent required* Customer service experience and effective verbal communication skills are required* Ability to work a variable schedule including early mornings, late nights, weekends and holidays. Overnight travel may be required* A current, valid driver's license with good driving record is required. Experience driving larger vehicles preferred.* Basic computer skills required* Physical requirements may include the ability to lift up to 50 lbs., occasionally physically assisting donors experiencing an adverse reaction, as well as pushing or pulling heavy weights up and down ramps and stairs (potentially up to 250 lbs. in weight and with up to 75-degree angles). Physical requirements may be performed in adverse weather conditions. Ability to load and unload vehicles with or without reasonable accommodations.* DOT certification may be required in some locations. If required, must pass applicable DOT physical and related requirements and be able to possess or obtain a medical certification of at least one-year duration.*The American Red Cross requires all new hires be fully vaccinated against COVID-19 as a condition of employment, except in states where it is prohibited by law. This means that all individuals working for the organization must be fully vaccinated against COVID-19 or seek an exemption. You can visit for more information regarding the COVID-19 vaccine. Upon being offered a position, individuals will be required to submit proof of vaccination. If you are unable to be vaccinated due to medical or religious reasons, you may qualify for an exemption. If seeking an exemption, you will be required to submit documentation at the time of offer and your request must be approved prior to hire.*Job Type: Full-timeSalary: From $17.48 per hourBenefits:* 401(k)* Dental insurance* Health insurance* Paid time off* Paid training* Vision insuranceSchedule:* Holidays* Overtime* Weekend availabilityAbility to commute/relocate:* Hanover, PA: Reliably commute or planning to relocate before starting work (Required)Education:* High school or equivalent (Required)License/Certification:* Driver's License (Required)Work Location: One location