2 Days per week will be required onsite in Columbia, MDPOSITION SUMMARY:The individual in this position will provide technical leadership and coordinate the day-to-day operations of the network, systems administration and help desk functions. Responsible for ensuring effective and appropriate support and maintenance of endpoint devices, LAN, WAN, server infrastructure and applications, network performance and security, backup and disaster recovery solutions, and other related duties that may be assigned from time to time.This document attempts to communicate the traditional, physical and environment demands associated with this position. The company will consider reasonable accommodation including changing the way the job is traditionally performed whenever necessary to provide individuals with disabilities an equal employment opportunity.JOB FUNCTIONS INCLUDE:A. Oversee day to day operation of systems administration, network infrastructure, and help desk functions. Responsible for the supervision of assigned staff including hiring, training, mentoring, assigning work, evaluating and correcting job performance and disciplining as needed. (Daily)B. Establish a proactive customer service-oriented team atmosphere, encouraging staff to participate in development and improvement of their own skills as well as the facilitating the development of technology skills for all employees. (daily)C. Responsible for working with internal customers, end users, IT staff and senior management to analyze and implement solutions which achieve a balance between cost considerations and business requirements while maintaining consistency with the overall technical architecture and IT strategic plan. (weekly)D. Help design/upgrade, manage, administer and support the entire network environment (LAN/WAN). Troubleshoot and resolve complicated communication/network issues as they arise. (Daily)E. Plan and manage maintenance, upgrades, implementations and projects related to network/infrastructure, servers, LAN/WAN and user technology equipment. (as needed)F. Analyze new and existing technology solutions and prepare prioritized recommendations for maintenance and improvement including prioritized budget recommendations and ROI where applicable. (Weekly)G. Ensure proper maintenance of all server systems and end-user computing devices and their related hardware/operating system/security/software. (daily)H. User support for PC applications - including but not limited to: Microsoft OS, Microsoft Office Suite/Office365, SharePoint, mobile and any other associated software applications. (Daily)I. Ensure the validity and integrity of data on computer systems - through a complete understanding of the backup system. Ensure appropriate maintenance of backup and compliance with all regulations. (Weekly)J. Understand and support network protocols and infrastructure - thorough understanding of how the network works. Documentation of the network and related systems. (Daily)K. Ensure compliance with all company policiesL. Establish and maintain effective working relationships with other employees, vendors, contractors and auditors. (daily)M. Demonstrate excellent written and verbal communication skills, including the ability to communicate professionally and effectively to individuals in any facet or level of the organization. (daily)N. Procure, provision, and maintain appropriate licensing to support the organization's technologies ensuring compliance with organizational and manufacture licensing requirements. (as needed)SCOPE:This position's primary focus is the support of LAN, WAN, network and server infrastructure, computer-based software, company wide - with the ability to manage multiple tasks, people and projects.KNOWLEDGE REQUIREMENTS:LAN/WAN TechnologyTCP/IP and other ProtocolsCisco/Dell/Aruba NetworkingVMware/VSphereCitrixEnterprise Storage and Storage NetworkingServer and PC Hardware and Operating System AdministrationWindows Operating systemsMicrosoft 365 / Azure ManagementSecurity Best PracticesExcellent Problem Solving and Troubleshooting SkillsStrong Interpersonal and Communication SkillsEDUCATION AND/OR EXPERIENCE REQUIREMENTS:The incumbent is required to have a bachelor's degree in computer science/information technology or related field, coupled with 4-5 or more years of experience in network/systems management or equivalent aggregate experience. Verifiable competency in specific areas including network and systems admin is also required.Job Type: Full-timePay: $120,000.00 - $130,000.00 per yearBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Flexible schedule* Flexible spending account* Health insurance* Life insurance* Paid time off* Parental leave* Professional development assistance* Referral program* Retirement plan* Vision insuranceCompensation package:* Bonus pay* Performance bonus* Yearly payExperience level:* 4 yearsSchedule:* 8 hour shift* Day shift* Monday to FridayAbility to commute/relocate:* Columbia, MD: Reliably commute or planning to relocate before starting work (Required)Education:* Bachelor's (Preferred)Experience:* IT Systems Admin: 2 years (Required)* Network administration: 1 year (Required)* IT infrastructure: 4 years (Required)* Lead IT teams: 1 year (Required)Work Location: One location