Dental and Dental Sleep Medicine Customer Service Representative

Advanced Sleep Treatment
Silver Spring, MD
Nov 18, 2022
Nov 30, 2022
Customer Service
Full Time
*Imagine a World **Where people wake up every morning inspired to grow, be excellent and**MAKE AN IMPACT **That's what we do And We Need Your Help!**Our work is our art. We pursue it with a relentless commitment to EXCELLENCE.**And we constantly strive to be #BetterEveryDay.*_*Dental and Dental Sleep Medicine Customer Service Representative*_Our new *Dental and Dental Sleep Medicine Costumer Representative* will utilize their superpowers-emotional intelligence and empathy-to help and guide our patients within our office process*Simply put, we help high achievers positively change the world. **WHAT YOU WILL LOVE TO DO ** Answering calls and schedule appointments* Checking office e-mail and respond in a timely manner* Great patient and obtain required paperwork* Building relationship with referring physician offices, marketing planning* Educating patients on general basics of sleep disorders (most commonly obstructive sleep apnea) as well as coordinating their care.* Instructing patients in the use of a home sleep testing device* Cleaning testing equipment* Electronic medical record entry* Communication with clinical and scheduling team* Other duties as assigned*YOU'RE THE HIGH-ACHIEVER WE'RE LOOKING FOR IF ** You are a confident, highly persuasive communicator (speaking + writing).* You are extremely emotionally intelligent and empathetic.* You are self-accountable; you don't need someone looking over your shoulder to keep you in check.* Integrity is everything to you and one of your most important personal core values.* You are a badass, resilient human being who can navigate hard things gracefully.* You are a stickler for details and can handle work that requires being focused and on top of small details.* You are the type of reliable person who can be counted on to have full ownership of*VERY important responsibilities: ** You are extremely comfortable with Google Drive, and are tech proficient enough to learn new systems easily.* You are extremely comfortable with Microsoft Office* You are courageous. You recognize when things could be better and have the courage to speak up.*COMPENSATION: Competitive with bonuses and unlimited growth opportunities.*Job Types: Full-time, Part-timePay: $14.50 - $20.00 per hourBenefits:* 401(k)Schedule:* 8 hour shiftSupplemental pay types:* Bonus payAbility to commute/relocate:* Silver Spring, MD 20903: Reliably commute or planning to relocate before starting work (Preferred)Experience:* Call center: 1 year (Preferred)* Customer service: 1 year (Preferred)Work Location: One location