Dental and Dental Sleep Medicine Customer Service Representative

Employer
Advanced Sleep Treatment
Location
Silver Spring, MD
Posted
Nov 18, 2022
Closes
Nov 30, 2022
Ref
717727832
Function
Customer Service
Industry
Other
Hours
Full Time
*Imagine a World **Where people wake up every morning inspired to grow, be excellent and**MAKE AN IMPACT **That's what we do And We Need Your Help!**Our work is our art. We pursue it with a relentless commitment to EXCELLENCE.**And we constantly strive to be #BetterEveryDay.*_*Dental and Dental Sleep Medicine Customer Service Representative*_Our new *Dental and Dental Sleep Medicine Costumer Representative* will utilize their superpowers-emotional intelligence and empathy-to help and guide our patients within our office process*Simply put, we help high achievers positively change the world. **WHAT YOU WILL LOVE TO DO ** Answering calls and schedule appointments* Checking office e-mail and respond in a timely manner* Great patient and obtain required paperwork* Building relationship with referring physician offices, marketing planning* Educating patients on general basics of sleep disorders (most commonly obstructive sleep apnea) as well as coordinating their care.* Instructing patients in the use of a home sleep testing device* Cleaning testing equipment* Electronic medical record entry* Communication with clinical and scheduling team* Other duties as assigned*YOU'RE THE HIGH-ACHIEVER WE'RE LOOKING FOR IF ** You are a confident, highly persuasive communicator (speaking + writing).* You are extremely emotionally intelligent and empathetic.* You are self-accountable; you don't need someone looking over your shoulder to keep you in check.* Integrity is everything to you and one of your most important personal core values.* You are a badass, resilient human being who can navigate hard things gracefully.* You are a stickler for details and can handle work that requires being focused and on top of small details.* You are the type of reliable person who can be counted on to have full ownership of*VERY important responsibilities: ** You are extremely comfortable with Google Drive, and are tech proficient enough to learn new systems easily.* You are extremely comfortable with Microsoft Office* You are courageous. You recognize when things could be better and have the courage to speak up.*COMPENSATION: Competitive with bonuses and unlimited growth opportunities.*Job Types: Full-time, Part-timePay: $14.50 - $20.00 per hourBenefits:* 401(k)Schedule:* 8 hour shiftSupplemental pay types:* Bonus payAbility to commute/relocate:* Silver Spring, MD 20903: Reliably commute or planning to relocate before starting work (Preferred)Experience:* Call center: 1 year (Preferred)* Customer service: 1 year (Preferred)Work Location: One location