Assistant Property Manager

Bridge PM
Silver Spring, MD
Nov 18, 2022
Nov 30, 2022
Full Time
Bridge Property Management (BPM) and its affiliates are a vertically integrated real estate investment and property management firm that employ approximately 1,200 + people and manage over 50,000 multifamily units. BPM is a real estate property manager whose principals have over 25 years of success in owning, operating and managing multifamily communities and commercial office buildings. BPM is headquartered in Salt Lake City, UT with affiliated offices in New York, NY, San Francisco, CA and Orlando, FL. Please see for more information.In the competitive environment of commercial investment real estate, Bridge has developed a superior team of property management specialists. The Property and Asset Management team (BPM) is responsible for executing each multifamily assetA$ cents A cents ' not A cents " cents s business plan developed in the acquisition phase of the investment cycle. BPM was founded on the belief that the successful execution of a propertyA$ cents A cents ' not A cents " cents s business plan can generate superior cash flow and value appreciation.The *Assistant Property Manager (APM)* works in accordance with established policies, procedures, and instructions of the Property Manager. The APM assists the Property Manager with the overall operation of the Leasing Office, including training staff, scheduling daily activity of office staff, leasing apartments, and maintaining proper records, as well as developing long and short-term plans of action.Responsibilities (Other duties may be assigned)A$ 'A' . Assists with day to day operations and management of the communityA$ 'A' . Executes a warm-call program to residents to ensure optimal customer serviceA$ 'A' . Ensures that paperwork is processed properly and submitted in the order that is required by policies and procedures of Bridge Property ManagementA$ 'A' . Answers telephone and greets visitorsA$ 'A' . Assists Property Manager with daily, weekly, and monthly report compilationA$ 'A' . Assists in preparing resident rent renewalsA$ 'A' . Approve and audit utility bills and monitor overage notificationsA$ 'A' . Reviews court list for accuracy, calls delinquent residents, prepares late lettersA$ 'A' . Send residents letter acknowledging their intent to vacate; process in the computer systemA$ 'A' . Complete related paperwork in an accurate and timely mannerA$ 'A' . Performs all other duties at the request of the Property ManagerA$ 'A' . Assists in handling customer relations that include complaints, special requests, move-outs, and advertising programsA$ 'A' . Ensures that assigned parking spaces are updatedA$ 'A' . May temporarily fill in for the Property Manager when necessaryA$ 'A' . Assists the Regional Manager and Property Manager in developing rental, marketing and advertising programsA$ 'A' . Assists with maintaining a well-organized Leasing OfficeA$ 'A' . Leases apartments which includes conducting rental inquiries and touring the communityA$ 'A' . Assists leasing team with paperwork, applications, and leases as neededA$ 'A' . Processes applications and leases into computer system as neededA$ 'A' . Participates in resident activities, open houses, and other events to promote the communityA$ 'A' . Must have total understanding of Fair Housing RegulationsA$ 'A' . Responsible for preparation and presentation of delinquent rent accounts in Rent CourtA$ 'A' . Flexibility in work schedule including weekend hours as determined by Regional and/or Property Manager may be required periodically to ensure adequate staffingQualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. It is important to be able to handle multiple tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.- Strong commitment to company goals and values- Excellent communication skills, both verbal and written- Customer-centered- Friendly and positive attitude- Ability to maintain confidentiality- Dependable, organized team player- Ability to direct and coach others- Must have valid drivers license and dependable vehicle- Through knowledge of Fair Housing Laws- Previous Yardi Experience is preferredSales: Must be able to effectively persuade individuals to choose a productCreativity: Must be able to generate new ideas in a competitive marketplaceCommunications: Must be able to clearly convey thoughts and ideas in both written and oral forms to management and residents.Organization: Must be able to coordinate activities and time schedulesFlexibility: Must be able to manage changes and work demandsDependability: Must be a reliable team player who can take initiativeProfessionalism: Must be able to consistently maintain a professional demeanorDecision-Maker: Must be able to resolve resident and associate issues independentlyMathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or government regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:A$ 'A' . While performing the duties of this job, employee is regularly required to walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hearA$ 'A' . Employee frequently is required to stand, sit, and taste or smellA$ 'A' . Employee is occasionally required to stoop, kneel, crouch or crawlA$ 'A' . Employee must frequently lift and/or move up to 10 poundsA$ 'A' . Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to focusA$ 'A' . Employee is regularly exposed to outside weather conditionsA$ 'A' . Noise level in the work environment is usually moderateA$ 'A' . Individual in this position must be creative, organized, dependable, professional and flexibleEducation/Training/ExperienceA$ 'A' . Proven sales record in LeasingA$ 'A' . Candidate should display strong administrative skillsA$ 'A' . Candidate should possess strong written and oral communication skillsA$ 'A' . Intermediate writing and mathematical abilities are needed to perform the basic functions of this positionA$ 'A' . Candidates must submit to a complete background check and meet company requirements of suchA$ 'A' . Candidates must have reliable, personal transportationA$ 'A' . Requires one year minimum industry-related experience in managementA$ 'A' . Attend Fast Track or other approved property management seminars and classesA$ 'A' . Exhibit leadership skills, as noted by Property ManagerA$ 'A' . Consistently meet and exceed leasing requirementsJob Type: Full-timePay: From $23.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee assistance program* Employee discount* Flexible spending account* Health insurance* Health savings account* Life insurance* Paid time off* Parental leave* Professional development assistance* Referral program* Retirement plan* Tuition reimbursement* Vision insuranceSchedule:* Holidays* Monday to Friday* Weekend availabilitySupplemental pay types:* Bonus pay* Commission payAbility to commute/relocate:* Silver Spring, MD 20904: Reliably commute or planning to relocate before starting work (Required)Experience:* Customer service: 3 years (Required)License/Certification:* Driver's License (Required)Work Location: One location

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