*Job Responsibilities*:* Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:A$ cents A cents ' not A' cents Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.A$ cents A cents ' not A' cents Exploring individual needs and providing hands-on demonstrations of the latest and greatest technology in-store.A$ cents A cents ' not A' cents Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love, including anything from unique accessories cutting-edge IoT devices.A$ cents A cents ' not A' cents Approaching service and sales needs with composure, integrity and compassion.* Becomes skilled with and consistently uses digital tools in interactions and onboarding to actively demonstrate:A$ cents A cents ' not A' cents How our ever-expanding coverage stacks up in our customerA$ cents A cents ' not A cents " cents s neighborhood, providing them with a lightning fast LTE networkA$ cents A cents ' not A' cents Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected and go further.A$ cents A cents ' not A' cents Completes training on T-Mobile in-store experience, new skills and processes, knowledge of systems and reference resources.A$ cents A cents ' not A' cents Makes the most of their time on shift, consistently seeking out information between customers, learning about innovations in wireless and technology.* Establishes relationships with and partners with T-Mobile employees across channels, including business and customer service to:A$ cents A cents ' not A' cents Collectively own the customer experience and resolve issues, creating a seamless, run-around-free environment.A$ cents A cents ' not A' cents Successfully identify and handoff small business leads.A$ cents A cents ' not A' cents Support team initiatives and create an inclusive environment*Job Types: Part-time, Full-timePay: $16.50 - $20.00 per hourBenefits:* 401(k)* 401(k) matching* Dental insurance* Employee discount* Flexible schedule* Health insurance* Paid time off* Vision insuranceShift:* 4 hour shift* Day shift* Evening shift* Morning shiftWeekly day range:* Monday to Friday* Rotating weekends* Weekend availabilityAbility to commute/relocate:* Fredericksburg, VA 22406: Reliably commute or planning to relocate before starting work (Required)Experience:* Customer service: 1 year (Preferred)Work Location: One location