Do you enjoy a flexible schedule and working independently? Do you thrive in a fast-paced environment where you can make a difference every day by solving complex problems and providing an exceptional customer experience?If you want to work for a great company where you will have the opportunity to advance your career, join our growing team as a Field Service Technician in the Metro DC Region.What You Will Do:Our Field Service Technicians act as the face of our company by ensuring top-notch service for our customers. In this field-based, customer-facing role, you will travel to hospital and surgical facilities to maintain, troubleshoot, service, and provide calibration and installation support for medical equipment. In addition, you will be responsible for building positive relationships with customers and colleagues, as well as completing necessary administrative tasks.* Position acts as a Trusted Advisor to MSS Customers in maintenance and procurement of medical devices and consumable products as part of a high performing team.* Drive an exceptional Customer experience by providing on-site preventative maintenance, troubleshooting, repair, equipment modification and installation support on complex mechanical, electro-mechanical and electronic units in a high stress healthcare environment.* Provide superior Customer service by pro-actively interacting and communicating with Customers.* Perform preventive and corrective maintenance required on biomedical equipment, anesthesia machines, and related product lines in a safe and efficient manner. This includes: disassembling, replacing, or repairing defective parts; rewiring or reassembling as required; troubleshooting, adjusting/calibrating, and certifying equipment ready for use by using standard and specialized tools and test equipment (ie, schematics, diagrams, technical manuals, etc).* Troubleshoot, repair or refurbish standard and special purpose equipment and systems components. Perform minor installations as required.* Utilize technology (smart phone, Ipad, computer, and related software and applications) to perform administrative duties as assigned to ensure effective planning, utilization, and required document completion.* Maintain tools and parts inventory to prescribed levels.* Plan daily and weekly schedule to achieve optimum utilization; communicate effectively with internal and external Customers.* Other duties as assigned.What You Need to Be Successful:* Associate degree in biomedical technology, electronics or military equivalent, mechanical or similar discipline plus 1-2 years of experience strongly preferred. This position may be converted to a BMET III role for candidates that possess an appropriate level of relevant experience.* Valid driver's license is required along with clean driving record.* Excellent interpersonal communication skills.* Strong technical and troubleshooting skills.* Proficiency in computers.* Ability to work independently without supervision.* Flexibility to handle multiple and changing priorities.* Ability to work flexible hours, sometimes outside of "normal business hours"A' and travel as required.What We Offer You:This is a great opportunity to join a well-established, growing company that will invest in your career growth over the long term. Medical Service Solutions wouldn't be where it is today without our incredible, talented people. That's why we share in our success together by rewarding you for your hard work. Hiring people who are in it for the long run is our ultimate goal.We offer a comprehensive benefits package, including:* Competitive pay* Merit bonus and incentive plans* Company vehicle, uniforms and all necessary tools provided* Business travel and all related expenses paid* Service training and coaching program* Medical, vision, dental* Paid vacation time and paid holidays* Opportunities for advancementMedical Service Solutions is an Equal Opportunity Employer. We are committed to equal employment opportunity and the use of affirmative action programs to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex, sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.Job Type: Full-timePay: $46,000.00 - $65,000.00 per yearBenefits:* Dental insurance* Flexible schedule* Health insurance* Paid time off* Professional development assistance* Relocation assistance* Vision insuranceSchedule:* Day shift* Monday to FridaySupplemental pay types:* Bonus payEducation:* Associate (Preferred)License/Certification:* Driver's License (Required)Work Location: One location