WHO IS CALLREVUCallRevu, a Software as a Service (SaaS) data analytics company, provides software to automotive dealers across the US to help them cultivate their customers experience on the phone. The data CallRevu's platform provides allows dealers to gain valuable insights into their caller's journey by tracking, monitoring, listening to, summarizing, alerting, and reporting on their phone calls so they can to monitor and track call performance. With our robust data and reporting, we are able to coach and enhance the caller's experience to help dealers increase market share, customer retention, and profitability in all phases of dealership operations. CallRevu partners with some of the best known and highest performing dealerships across the US to not only report issues and outcomes, but fix them.Position SummaryPartner Account Managers (PAM) build, manage and maintain CallRevu's partner ecosystem (Integration Partners, Technology, Independent Software Vendors, Telephony Partners) to increase and accelerate sales. Individuals will build new partner relationships in addition to managing existing relationships. Ideal candidates will help drive our market growth by augmenting our direct sales with a passion for building partnerships and communicating how each party wins in the relationship.Candidates should have a successful track record in building partnerships that drive real revenue in selling SaaS solutions, ideally within the automotive software ecosystem industry. Candidates must have presence, passion, and persuasion"A cents € excellent oral and written communication skills are a must.We need a dynamic, flexible, do-er"A cents € someone who jumps in with both feet to proactively hunt, manage and grow relationships and sales. Candidates should have demonstrated experience in exceeding sales quota's, building quality pipeline and managing to a successful closer. We are looking for a blend of passion and performance"A cents € accuracy in forecasting, and a keen attention to customer satisfaction.ResponsibilitiesA cents € cents Recruit, develop and maintain strong professional sales relationships with current and future ecosystem partnersA cents € cents Keep current on CallRevu solutions, including sales materials, product roadmaps, features, applications, and competition. Disseminate and education ecosystem partners as appropriateA cents € cents Relationship Management--lead on-boarding process and on-going management ecosystem partners-their training, support and marketing activities as the CallRevu relationship Ambassador. Foster successful working relationships between CallRevu and partners that results in a win-win outcomeA cents € cents Pipeline Management-develop a strategic plan to generate incremental partner revenue for CallRevu by executing a roadmap to market, sell and serve CallRevu solutions with and through partners. Provide partner account management, focusing on managing opportunities with partners up to the point where we are actively discussing specific customer opportunity, sizing deals, and differentiating our solution with prospects.A cents € cents Develop measurable goals to track and trend results on the overall plan and revenue opportunitiesA cents € cents Full utilization of internal customer relationship management system and forecasting toolsA cents € cents Develop an understanding of industry trends and relevant business drivers in the automotive sectorA cents € cents Provide detailed and comprehensive account plans for partners and large account opportunities to demonstrate paths to winA cents € cents Attendance and participation in Trade ShowsA cents € cents Verifiable experience exceeding targets.A cents € cents Ability to perform well in a fast-paced environment; work effectively with cross functional teamsA cents € cents Demonstrated experience in initiating and building relationships into long-term, profitable relationshipsQualifications, Knowledge, Skills, and AbilitiesA cents € cents Bachelor's degree in Communication or Business Administration, or related field; or equivalent combination of work experience and education.A cents € cents At least 10+ years of business development or partnership management experience. Experience working with or for automotive dealerships preferred.A cents € cents Knowledge of how to assess, diagnose, troubleshoot, and resolve customer support/success issues with the ability to guide the client services team in responding to escalated issues at a high level.A cents € cents Possesses a strong point of view and can clearly articulate vision and strategy with the ability to make decisions and stand by the decision for the good of the organization and customer.A cents € cents Ability to think from a customer-first perspective to drive company initiatives and strategies that result in brand recognition, loyalty, and continued market share growth.A cents € cents Solid understanding of the automotive dealership and OEM culture with the ability to understand their "pain points"A' and assist in developing operational initiatives to resolve their problems to ensure customer satisfaction.A cents € cents Strong computer skills with intermediate to advanced knowledge of Microsoft Office products, including Outlook, Word, Excel, and PowerPoint.A cents € cents Intermediate to advanced knowledge of Salesforce.com Lightening CRM.A cents € cents Aptitude to learn and teach new software programs, tools, and applications.A cents € cents Energetic go-getter with the ability to develop and cultivate relationships.A cents € cents Ability to work both independently and as part of a team.A cents € cents Strong organizational skills with the ability to manage multiple tasks and prioritize accordingly, while maintaining a forward-thinking mindset to understand upcoming needs of the customers and client services team.A cents € cents Strong attention to detail and the ability to multi-task and respond to changing needs as they present in a fast-paced environment.A cents € cents Excellent communication skills, including verbal, written, and interpersonal.A cents € cents Ability to partner with multiple departments within the organization to ensure cross-departmental communication and synergy.A cents € cents Ability to provide comprehensive reports to the leadership team to "tell a story"A' on team and company performance.A cents € cents Ability to work collaboratively in a respectful and professional manner with internal and external colleagues while maintaining the necessary level of communication.A cents € cents Ability to align to CallRevu's Mission, Vision, Values, and goals to support the initiatives and organizational needs.Work EnvironmentWork performed in a standard home office (telework) environment.Physical RequirementsThis job operates in a professional office environment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.A cents € cents Flexibility related to work hours as project demands arise.A cents € cents Occasionally required to lift 5 to 40 pounds.A cents € cents Must be able to sit at a computer and stand for extended periods of time.A cents € cents Must be able to use hands to finger, handle, or feel.A cents € cents Must be able to reach with hands and arms.A cents € cents Must be able to communicate verbally to speak and hear.A cents € cents Must have close and classroom vision.Travel RequirementsTravel may be necessary, up to 25% of the time (local, regional). Travel would involve the following mode(s) of travel: car, train, and air.MissionCallRevu drives actionable insights for dealerships to improve their digital and voice communications for greater conversion of lead to appointment.VisionTo be an industry leader in conversational intelligence for the dealer industry.ValuesCallRevu is committed to:A cents € cents BEING BOLD, unafraid, and courageous in everything we do.A cents € cents INNOVATION - bringing new, industry-leading, ideas to market.A cents € cents GROWTH in new relationships, new capabilities, and new markets.A cents € cents PARTNERSHIP that is collegial, collaborative, and always focused on the win-win.A cents € cents INTEGRITY shown by doing the right thing, being accountable (being a 80 Leader) and delivering as promised (being a 20 Contributor).Apply now to join us!CallRevu is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, ancestry, sexual orientation, gender identity, disability, veteran status, or any other status/characteristic protected under federal, state, or local law. CallRevu believes diversity and inclusion among our team is critical to our success as an organization, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.#LI-RemoteJob Type: Full-time