Housekeeping Supervisor

Supports the housekeeping manager by ensuring all cleanliness standards are met. In the absence of the housekeeping manager the supervisor will assume their duties.*Essential Job Duties** Supervises the work of the Housekeeping staff in assigned area,* Inspects all areas of hotel that the department is responsible for cleaning. Immediately rectifies any issues.* Promptly reports any maintenance issues* Trains, directs housekeeping associates in their assigned duties. Evaluates their work performance* Checks all vacant rooms.* Ensures staff is following all uniform and appearance standards* Checks all housekeeping carts for linens, supplies and neatness* Reports any unusual activity or areas of concern to manager* Ensures that storage rooms (incl. Linen closets) are cleaned and stocked with linen supplies daily* Checks assigned area at close of day making sure all equipment and supplies are stored and locked securely* Follows proper key control procedures to ensure 100% compliance of safety procedures* Reports room status in assigned area promptly to the Front Desk* Assists in special projects such as inventory control, VIP requests, and monthly room inspection checks.* Provides courteous guest service and responds promptly to guest questions, concerns or requests* When needed, assists in performing daily laundry, housekeeping, and houseman job tasks* In the absence of Department Head, distributes room assignments and monitors hours* Assists with interviewing and hiring, as well as coaching and counseling, as requested* *Additional duties may be added at any time at the discretion of management**Consistently models the behavior of a *_*Baywood Ambassador*_ *who: ** Maintains a professional image, including physical appearance, verbiage, and body language, at all times to include clean uniform and nametag* Warmly greets both guests and coworkers (using the 10/5, first & last rule) every time they come in contact* Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction* Fosters teamwork by offering assistance to others, as needed* Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department* Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures* Recommends other Baywood properties to our guests, when asked* Consistently demonstrates our *It's My Pleasure* service philosophy by identifying and seizing each golden opportunity to exceed guest expectationsJob Type: Full-timePay: $13.00 - $14.50 per hourBenefits:* Dental insurance* Health insurance* Paid time off* Vision insuranceSchedule:* 10 hour shift* 8 hour shift* Day shift* Holidays* Monday to Friday* Overtime* Weekend availabilitySupplemental pay types:* Bonus pay* Signing bonusAbility to commute/relocate:* Chambersburg, PA 17201: Reliably commute or planning to relocate before starting work (Required)Experience:* Cleaning: 1 year (Preferred)Work Location: One location