Overnight NOC Technician Tier II

Beltsville, MD
Nov 19, 2022
Nov 30, 2022
Full Time
*NOC Technician Tier 2*Job Type: Full-timeLocation: Beltsville, MDPay Range: $50,000-$65,000/yearSchedule: Overnight 12 hour shifts, 3.5 days on & 3.5 days offClearance Status: Must be able to obtainPOSITION SUMMARY:The primary responsibilities of the NOC Technician Tier II will focus on server administration and break-fix. Your primary day-to-day responsibilities will be split between the installation and configuration of new customer software and applications, and the support of existing customer open source applications and servers via ticketing queue which will dictate 90% of your work. The ideal candidate will have an in-depth knowledge of the FreeBSD operating system and various Linux derivatives, the ability to administer LAMP style (Linux, Apache, MySQL, PHP) deployments well beyond simple installation and configuration. This may include tuning either application for high-performance web serving and database-queries. All work is done on live, production networks and servers. The position is centered on customer focused hosting including collocation and managed services.JOB RESPONSIBILITIES:* Monitor company and customer servers* Installation and configuration of new customer software and applications* Basic configuration of Cisco switches: routing of IP addresses (IPv4 & IPv6)* Support of existing customer open source applications and servers via ticketing queue* Monitor activities of external third party information technology vendors* Ensure client connection stays present* Build servers from start to finish* Build storage machines from scratch; testing all the way to production* Proactive monitoring of mid to large scale services-based application golden signals end-to-end* Assess and address anomalies timely, working with stewards and capability owners* Develop required capabilities to improve Operational excellence (like proactive monitoring, dashboards, anomaly, etc.)* Other related duties as assignedREQUIRED SKILLS:* Ability to obtain security clearance* /*NIX Operating Systems, specifically FreeBSD and/or Linux derivatives. Ability to administer these systems at the command line* LAMP based deployments (Linux-Apache-MySQL-PHP), including performance tuning.* Shell scripting and automation of system tasks (Bourne Shell, BASH, CSH are acceptable)* Cisco IOS and switch based networking. Basic configuration of Cisco switches, including routing of IP addresses (IPv4 & IPv6). Experience with BGP4 and/or MPLS encapsulation a plus.* Advanced performance tuning of /*NIX derived Operating Systems.* Installation and configuration of both Windows and various /*NIX OS* Installation and configuration of Virtualization technologies such as Xen/XenCenter/MS Hyper-V* Cisco IOS and switch based network topologies, such as basic TCP/IP routing, OSPF, BGP4, MPLS and familiarity with Cisco devices* Ability to dig into the details and anomalies / unusual patterns to act on* Improve processes to maintain and improve operational rigor for systemsDESIRED SKILLS:* Dependable "A cents € more reliable than spontaneous* Adaptable/flexible "A cents € enjoys doing work that requires frequent shifts in direction* Achievement-oriented "A cents € enjoys taking on challenges, even if they might failEDUCATION: BachelorA$ -A' cents A cents ' not A cents " cents s (Preferred)YEARS OF EXPERIENCE: 3 years (Preferred)BENEFITS:* 401(k)* Paid time off* Dental insurance* Disability insurance* Health insurance* Life insurance* Vision insuranceJob Type: Full-timePay: $50,000.00 - $65,000.00 per yearBenefits:* 401(k)* Dental insurance* Health insurance* Life insurance* Paid time off* Tuition reimbursement* Vision insuranceSchedule:* Night shift* Weekend availabilityAbility to commute/relocate:* Beltsville, MD 20705: Reliably commute or planning to relocate before starting work (Required)Experience:* System Administration: 3 years (Preferred)* Computer Networking: 3 years (Preferred)* Linux: 3 years (Preferred)Work Location: One location