Document Management Technician

Boise, ID, United States of America
Nov 23, 2022
Dec 23, 2022
Full Time
Document Management Technician
Job Profile:
General Clerk II

JR Type:
Job Category:
Service Contract Act
Minimum Clearance Required to Start:
Percentage of Travel Required:
Up to 10%
Type of Travel:
Continental US, Local
Program/Opportunity Name:
Program | MEGA
Referral Bonus Plan:

Job Description:

What You'll Get to Do:
  • Receives telephone calls and visitors to the office. Controls access to the office and ensures that only visitors properly cleared are authorized entry.
  • Notifies staff members of visitors or incoming telephone calls. Takes messages from and gives messages to visitors when staff members are unavailable.
  • Handles citizen complaints over the telephone and in person. Directs caller or visitor to proper agency and provides citizen complaint form.
  • Responds to inquiries, providing general information regarding office programs. Advises caller or visitor to contact the appropriate Federal, State or local agencies concerning matters outside the USAO's purview and furnishes the needed address or telephone number when available.
  • Receives legal documents (e.g., Civil Rights complaints) and notifies appropriate person of receipt. Organizes and maintains in binders any necessary form or other documents in prescribed manner.
  • Maintains an up-to-date telephone listing and files of addresses of departments and agencies. Maintains necessary telephone directories needed by the office.
  • Reserves conference rooms upon request.
  • Receives, reviews, and distributes incoming mail, including interoffice mail and service of process. Check's mail and annotates accordingly. Immediately notifies appropriate staff members when hand-delivered incoming mail, FedEx and UPS deliveries, and FAXs are received and places in appropriate internal mailbox.
  • Receives requests for office supplies from co-located personnel and submits interoffice orders for replenishment as needed.
  • Provides courier services from the USAO to the courthouses and state and federal agencies as required to file and/or deliver legal documents as needed. • Collects quarterly mileage logs and submits requests for reimbursement to the Budget Officer.
  • Assists the Automated Litigation Support staff with legal document redactions.
  • Assists that administrative division with other division related tasks as needed.

More About the Role:

Under the direction of Task Supervisor or Document Management Analyst, performs the following tasks while complying with established procedures for: filing, retrieving, and copying case file materials; creating witness binders; preparing deposition and trial exhibits; entering data on-line to case files and other databases; proofreading, editing, correcting OCR'd text files; retrieving and blowing back documents and digital image media; tabbing, numbering, labeling, assembling documents; filling out log sheets and reporting on task progress; and performing quality control on the work of peers in all of these areas. Prepares documents for image scanning; performs other document collection related activities, including document screening, and labeling of files to be scanned. Performs simple database searches.

You'll Bring These Qualifications:

This section should include required qualifications, including Years of Experience as outlined in the Job Leveling Guide. Remember, if your contract contains minimum Labor Category Qualifications, they must be included.

These Qualifications Would be Nice to Have:
  • Ability to perform detailed work consistently, accurately, and under pressure extremely important.
  • Must be able to read and follow instructions. Must be able to understand task, task objectives, and the context of the task in the litigation support effort.
  • Must take the initiative to ask questions when necessary to complete task correctly (e.g. where instructions are not explicit or appear to be contrary to the task objective).
  • Must have typing/keyboarding skills and good communication skills.
  • Must be knowledgeable user of the Government's office and network environment, including but not limited to, word processing, database, spreadsheet, imaging, and telecommunications systems.
  • Undergraduate degree preferred. Litigation support experience valued.

What We Can Offer You:
  • We've been named a Best Place to Work by the Washington Post.
  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
  • We offer competitive benefits and learning and development opportunities.
  • We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
  • For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.