Business Analyst - Process Improvement & Innovation

Oklahoma City, OK, United States of America
Nov 23, 2022
Nov 26, 2022
Full Time
Business Analyst - Process Improvement & Innovation
Job Profile:
Business/Systems Analysis T1

JR Type:
Job Category:
Information Technology
Minimum Clearance Required to Start:
Percentage of Travel Required:
Up to 10%
Type of Travel:
Continental US, Local
Program/Opportunity Name:
Corporate Indirect
Referral Bonus Plan:

Job Description:

What You'll Get to Do

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At CACI, the Shared Services Center (SSC) in Oklahoma City, OK is home to hundreds of CACI team members working in critical corporate functions, such as Finance and Accounting, Information Systems, Contracts, Procurement, Security and Human Resources.

At the SSC, we employ the use of many reporting tools. You will be responsible for creating and maintaining ServiceNow reports and metrics, opening up the SSC to SQL server connections, working with the corporate team to develop Cognos reports, creating and maintaining Power BI reports, and exploring other direct connections where able.

As the Business Analyst - Process Improvement & Innovations, you will be part of a team that is the driver behind our continued growth and success at the SSC. With our commitment to innovation, it's our business analysts who seek out, develop, and help implement initiatives for improved efficiencies and productivity. We are currently searching for the right business analyst to help guide our organization into the future. From documenting current functional processes and evaluating their candidacy for innovation to creating cutting edge solutions, our ideal candidate is a detailed planner, expert communicator, and high-performing analyst. They should be committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

More About the Role

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  • Drive discovery sessions across busines units to document current As-Is processes and to identify substandard processes through review of process documentation and discussions with subject matter experts.
  • Serve as a thought leader for technical solutions using UiPath Robotics Automation, Power BI, SQL, and Power Automate platforms, developing forward-thinking solutions that increase efficiency and productivity.
  • Maintain knowledgebase repository through SharePoint and ensure quality procedures and solutions are available to the staff.
  • Monitor assigned tasks by priority to meet deadlines.
  • Participate in departmental meetings to ensure awareness of operational activities and upcoming projects as well as provide updates to assigned tasks.
  • Understand CACI corporate structure and interacts with other staff to update documentation effectively.

You'll Bring These Qualifications

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  • University Degree (BA/BS) or equivalent experience and minimum 5 years of related work experience.
  • Strong working knowledge of relevant applications, including, SharePoint, Power Automate, AI Builder, Power BI, SQL, & COGNOS
  • Experience in development and reporting of service metrics and key performance indicators (KPIs)
  • Knowledge of ITIL best practices/ISO20K standards
  • Proven capabilities in project management
  • Extensive experience with data visualization
  • Highly proficient technical writing capabilities
  • Proven development of innovative and impactful solutions.

These Qualifications Would Be Nice to Have

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  • Prior experience working in a shared service environment highly preferred
  • Working knowledge of UiPath Robotics Process Automation, Costpoint & ServiceNow
  • Microsoft Power Platform and Azure
  • Agile fundamentals

Company Overview:

CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.

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