Journeyman Systems Administrator

Scott Air Force Base, IL, United States of America
Nov 23, 2022
Dec 23, 2022
Full Time
Journeyman Systems Administrator

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: Top Secret

Employee Type: Regular

Percentage of Travel Required: Up to 10%

Type of Travel: Local

CACI is looking for Journeyman Systems Administrators to support our customer, U.S. Transportation Command (USTRANSCOM), at Scott AFB Illinois. This position is contingent upon award of the USTRANSCOM Command, Control, Communication & Cyber Systems Managed Information Technology Services (MITS), Enterprise support Managed services.

What You'll Get to Do:

CACI has an excellent opportunity for experienced, self-directed Journeyman Systems Administrators.This position is in support of a Department of Defense (DoD) organization, USTRANSCOM Directorate TCJ6 located at Scott AFB, IL.

The Journeyman Systems Administrator supports the daily activities of configuration and operation of business systems. They optimize system operation and resource utilization and perform system capacity analysis and planning.Additionally, they provide assistance tousers in accessing and using business systems.

They perform a variety of difficult assignments associated with monitoring and controlling computer operating systems. Sets up and maintains more than one type of computer system such as Open VMS Systems/DSM environments, UNIX systems (SCO and SUN), and Windowssystems. Analyzes system faults and troubleshoots and runs diagnostic tests on operating systems and hardware to detect problems. Evaluates and installs developed software during various phases of testing. Reviews and prepares documentation for systems,testsand installation of software. Investigates and recommends methods and techniques for obtaining solutions. Initiates preventive maintenance on the operating systems as well as repair to system/environment problems. Administers systems/environment solutions for multiple projects with varying schedules. Interfaces with vendors for trouble calls. Supports the planning of system/environment requirements for individual projects. May provide work direction and guidance to others

More About the Role:

The Journeyman Systems Administrator troubleshoots and resolves system problems or issues to increase system reliability and enhance overall system performance. They work with the other support teams to resolve reported Incidents and support Problem Management activities to identify the root cause of customer problems. They document all findings in the Command's ITSM system and updated Knowledge Base articles with detailed information.

Specifically, the windows System Administrator (SA) will be responsible for supporting systems and applications on a geographically dispersed Enterprisenetwork with multiple types of servers and server applications. The SA will be responsible for Windows system administrator functions supporting a global Active Directory infrastructure in a mixed Windows environment. The SA will provide Tier 2-level knowledge and support to the customer and their components to include Tier2/3infrastructure troubleshooting and support that involves the configuration and administration of servers in their area of operation.

Additionally, the SA will provide remote support and/or travel to customer servers and sites as required. The ideal candidate will have experiencemaintaining and supporting network devices consisting of primarily Cisco routers and switches. Using this knowledge, the system administrator will be successful in providing necessary administration and maintenance support of this system

Candidates need excellent problem-solving, communication, and customer service skills, as well as extensive experience with desktop hardware, software applications, operating systems, and network connectivity. They must be customer service-oriented and proactive in anticipating and resolving problems while maximizing efficient use of resources. The candidate will be required to work in dynamic fast paced environments that require team interaction and coordination of efforts. The candidate must be experienced in interfacing with both client managers and system users.

The Journeyman Systems Administrator may have additional responsibilities, including, but not limited to:
  • Providing platform support and troubleshooting efforts for enterprise Collaboration Tools.
  • End User provisioning
  • Mobile Device Support

You'll Bring These Qualifications:
  • Currently hold an adjudicated Top Secret Clearance and be able to maintain.
  • Professional certification that meets or exceeds DoD 8570.01. IAT II (Security+ CE or equivalent)
  • Applicable Microsoft Certification (MCSA, MCSE, Azure, MS365)
  • Bachelor degree in a relevant field of study
  • Minimum of four (4) years total experience in Information Technology.
  • Working knowledge in all aspects of automation, telecommunications, and IT networks
  • Excellent troubleshooting and problem-solving skills.
  • Good communication and customer service skills

Desired Qualifications:
  • ITIL v3 - Foundation Certification
  • Automation using Microsoft PowerShell, VBScript, or batch files.
  • Adaptable to changing circumstances and operational needs.
  • Understanding of Department of Defense Military standards
  • Experience working with and supporting Cisco Routers and Switches
  • Experience with DoD IT security requirements

What We Can Offer You:
  • We've been named a Best Place to Work by the Washington Post.
  • Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
  • We offer competitive benefits and learning and development opportunities.
  • We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.
  • For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success

Company Overview: At CACI, you will have the opportunity to make an immediate impact by providing information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.

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