Sustainment Operations and Capability Support Lead

Arlington, VA, United States of America
Nov 23, 2022
Dec 23, 2022
Full Time
Sustainment Operations and Capability Support Lead
Job Profile:
Project Management L3

JR Type:
Job Category:
Project and Program Management
Minimum Clearance Required to Start:
Percentage of Travel Required:
Up to 10%
Type of Travel:
Program/Opportunity Name:
Program | IPPS A
Referral Bonus Plan:

Job Description:

CACI is making a significant impact to the Army by developing and integrating the Integrated Personnel and Pay System-Army (IPPS-A), the Army's future Web-based Human Resources (HR) solution across all Army Components. Designed to alleviate the Army's current reliance on over 70 stove-piped systems, IPPS-A will provide a centralized resource for Soldiers, Leaders, and HR Professionals to better manage personnel and pay information.

Join us to be a part of this exciting and monumental effort - once complete, IPPS-A will be the largest integrated personnel and pay system in the world!

What you'll get to do:

• Responsible for the sustainment of the fielded system and logistics planning for future releases consistent with program and organizational strategy

• Anticipates logistics problems related to operational effectiveness, maintainability, reliability, and availability of the production system and supporting environments
• Manages issues and executes contingency plans and solutions to mitigate operational risk, end user risk, and interface partner impacts

• Applies expert knowledge of sustainment best practices to staff and integrate Tier 2 help desk, Tier 3 break/fix and enhancement, IT Operations, and Release Management with cross-program Build, Infrastructure and Test activities to meet service level agreements
• Employs industry best practices such as Agile development and ITIL applied to ERP solutions and specifically PeopleSoft applications

• Performs integrated sustainment life cycle management of logistics support and project activities, priorities, roles, responsibilities, and timelines
• Participates in creation of standard operating procedures, Help Desk plans and communications material to efficiently and effectively provide logistics life cycle support
• Creates, drafts and/or reviews contract deliverables and program documentation
• Generates formal review comments and supports responses to formal and informal Government review comments
• Leads or participates in the coordination, support and evaluation of program-level Boards and meetings, tracks actions and outcomes, and researches and documents root cause of issues
• Develops and maintains a Comprehensive Release Plan and associated resource capacity and environment management plans
• Oversees the update and maintenance of the Release Management Plan
• Leads and participates in major and minor release deployment planning to develop a comprehensive deployment plan for both unclassified and classified products
• Provides regular reporting with supporting metrics to senior management on sustainment logistics issues
• Works collaboratively in a team environment with a strong focus on customer service and solution ownership to drive continuous service improvement

• Responsible for the employment, training, motivation, discipline and performance evaluation of assigned employees
• Provides coaching and guidance to less experienced employees

Qualifications that you'll bring:
  • Expert-level knowledge of sustainment life cycle management activities for projects/operations in an organization similar in size to this acquisition
  • Expert-level knowledge of industry accepted standards and best practices related to life cycle management for large ERP implementations with PeopleSoft applications
  • Five or more years' transition sustainment and capability support lead experience
  • Three or more years' professional experience in Army, or DoD, in a logistics, help desk, and operations management capacity of the production system
  • Three or more years' IT experience in the DoD or Army
  • Willing and able to obtain a U.S. Government Secret security clearance; current and active SECRET security clearance preferred
  • Bachelor's degree in an IT related field, or 10+ years' relevant experience in lieu of a degree

Qualifications that are nice to have:
  • Knowledge of enterprise-level Oracle Enterprise Resource Planning (ERP) applications, Enterprise Data Integration, Data Warehouses, and Business Intelligence Analytics
  • Knowledge of PeopleSoft Human Capital Management, Customer Relationship Management, Enterprise Learning Management applications and underlying table structures
  • Knowledge of Oracle relational database management, Oracle Enterprise Service Bus, Oracle Business Intelligence, and Ab Initio for ETL and data management
  • Cloud ERP implementation and operations experience
  • CompTIA A+, ITIL (v4), Agile Certifications

What We Can Offer You:

- We've been named a Best Place to Work by the Washington Post.

- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.

- We offer competitive benefits and learning and development opportunities.

- We are mission-oriented and ever vigilant in aligning our solutions with the nation's highest priorities.

- For over 55 years, the principles of CACI's unique, character-based culture have been the driving force behind our success.

Company Overview:

CACI is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities.

As a federal contractor, CACI is subject to any federal vaccine mandates or other customer vaccination requirements. All new hires are required to report their vaccination status.

Similar jobs