Associate Process Manager

Capital One
Glen Allen, Virginia, United States
Nov 23, 2022
Dec 02, 2022
Full Time
Knolls 1 (12034), United States of America, Glen Allen, Virginia

Associate Process Manager

This Associate role will support Capital One Abandoned Property function with a mix of two main responsibilities - 1) Balancing and Reconciliations 2) Horizontal support. Candidates should have the ability to manage priorities and meet deadlines in a fast-paced and extremely demanding environment. Candidates must be able to develop strong relationships with key business partners. Additionally, candidates should possess the ability to identify process improvement and technology options and assist in implementation of automation solutions.

Key Responsibilities:
  • Prepare journal entries and monthly reconciliations
  • Perform month end closing and financial reporting processes timely and accurately
  • Manage and/or report variances accordingly in accordance with account closures/reopening
  • Manage accounts payable and receivable for business and interface with partners as required
  • Prepare and present monthly, quarterly and other ad hoc analytics for line of business, Accounting, and Finance leadership
  • Provide horizontal support to Abandoned Property team as a risk, incident, legal and compliance owner
  • Track, coordinate and own timely resolution of impediments to BAU and other reporting cycles
  • Create, modify and manage escheatment schedules while supporting date validations
  • Participate in challenging project initiatives with the team
  • Identify and drive process efficiencies
  • Ability to perform independently and with minimum supervision
  • Ability to demonstrate strong verbal and written communication skills

Basic Qualifications
  • High School Diploma, GED, or equivalent certification
  • At least 1 years of experience with MS Office and Google Suite
  • At least 1 year of Financial Services experience
  • At least 1 year of experience in Project Management OR Process Management OR Risk Or Data Analysis

Preferred Qualifications:
  • Associate's Degree or military experience
  • At least 3 years of experience as a Subject matter expert in Operational Processes
  • At least 2 years of experience in Business Process Management
  • At least 1 year of experience in an agile environment
  • At least 1 year of experience developing business procedures and recommendations
  • Lean OR Agile OR Six Sigma ORBPM OR Product Owner OR Project Management certification
  • At least 1 year of experience using data to create a visual representation of proposed solutions when presenting to stakeholders

Work at Home Technology Requirements:
  • A secure home office environment that is free from background noise and distractions
  • A reliable private internet connection that is not supplied by use cellular data (hot spot)
    • Cable or fiber connections are preferred
    • Internet service download speeds must be at least 5 mbps, with 10+ mbps preferred - check your download speed using a speed test. A sample one can be found here . To test your home internet from your personal computer at home, type into the web browser of your personal computer.
    • Sustained ability to maintain latency less than 250 ms in voice calls is required
  • Hard wired connectivity is preferred, any use of wireless connectivity must be Private (non-public) and password protected through WPA2-PSK (AES) encryption. If you have any questions about your encryption, please consult with your internet provider
    • A private network is password protected where you have ownership or line of site to every device on the network
  • Capital One reserves the right to request proof of internet provider, speed and service package from the associate
  • Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice.

This position is considered a Hybrid W@H position. Candidates must live within approximately 100 miles driving distance of a Capital One office and be comfortable coming in person whenever required with no less than 24 hours notice.

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).