Program Manager

Job Summary

Aptive is seeking a Program Manager to support digital transformation within the Department of Veterans Affairs (VA) Financial Services Center.

Within the FSC, the Financial Technology Service (FTS) is responsible for all Information Technology including requirements analysis and sizing, backlog management, scrum team governance, incremental/sprint planning, business value, dependency management, risk and impact analysis, scheduling, budget vs actual labor reporting, configuration management, testing, infrastructure operations, application modernization, cyber security, process improvement, and Agile Release Train orchestration.

FTS's IT products address a broad array of VA's enterprise requirements including timekeeping and payroll; accounting; financial reporting and auditing; healthcare claims processing; accounts payable and payment processing; employee travel and charge card; employee relocation; financial data analytics; and financial integration.

This role can be performed in Austin, TX or fully remote.

Primary Responsibilities

• Serve as the program manager typically responsible for organizing, directing, and managing all aspects of contract operational support functions involving multiple complex and inter-related project tasks that often require managing teams of contractor personnel at multiple locations
• Monitor the performance of SLs and Products and provide expert SME input to PMO and FSC leadership that will improve the overall Portfolio Management maturity of the PMO.
• Manage team assignments for SL resources.
• Responsible for quality assurance over the SL Program and Product deliverables
• Update, maintain, and improve SL and the Product related process documents in the Product Management Playbook and other FSC documents
• Continuously seek to create partnerships and build relationships between technology and business operations at FSC, the VA enterprise level, and across federal government
• Regularly update, maintain, and improve FSC Portfolio Scrum Team Roster
• Provide overall direction of program activities
• Manage and maintain contractor interface with the senior levels of the customer's organization
• Consult with VA and contractor personnel to formulate and review task plans and deliverables, ensuring conformance with program and project task schedules and costs and contractual obligations
• Establish and maintain technical and financial reports to show progress of projects to management and customers

Minimum Qualifications

• Bachelor's degree in Engineering, Computer Science, or Related Scientific /Technical Discipline is required
• Possess at least 10 years of experience leading a Portfolio using SAFe and PLM as well as expertise managing financial services portfolios of similar size and complexity
• Proven federal government consulting experience in a large program
• Ability to rapidly prioritize competing requirements
• Ability to understand and simplify customer requirements
• Ability to communicate end user feedback to technical and design leads
• Strong communication skills
• Proven knowledge of industry standards
• Ability to travel onsite in Washington, DC
• Demonstrated ability to work in PowerPoint and quantitative strengths in the creation of detailed analytical models using Excel and various tools
• Must be well versed in full systems development life cycle, enterprise-wide network engineering, strategic information planning, business process reengineering, structure and management practices
• Ability to obtain and maintain a public trust clearance
• Legal authorization to work in the U.S.

Desired Qualifications

• PgM certification
• Demonstrated experience managing program budgets and large teams
• Information System implementation to include planning, migrating, and transitioning from an existing solution
• Agile and scrum methodologies aligned with Veteran Focused Integration Process (VIP)
• Familiarity with Process Improvement/ Process Design practices, such as:
  • Six Sigma
  • Lean
  • Total Quality Management
  • Theory of Constraints
• Government Policies and Procedures related to IT implementation
  • Standardizing approach to Security authorizations for Cloud Service Offerings
  • Information Technology Project Management
  • Federal Information Security Modernization Act
  • Authority to Operate
  • Business Analysis
• Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment
• Strategic thinker with a drive to get all types of work done and a high attention to detail
• Excellent ability to communicate across all mediums and settings; superior consulting abilities
• Demonstrated knowledge of financial and operational modeling, capital planning models, healthcare staffing and workforce models
• Demonstrated knowledge of strategic planning, organizational designs, change management, policy, risk management, performance management, knowledge management, training, coaching and mentoring
• Knowledge of military and Veteran health care populations

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We're advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

COVID 19 Vaccine Statement

This position supports a federal government contract and is subject to government vaccination mandates or other customer vaccination requirements. All new hires are required to report their vaccination status and proof of vaccination, or an adjudicated accommodation may be required for employment.