Senior Pega SME

Job Summary

Aptive is seeking a Senior Pega SME to support digital transformation within the Department of Veterans Affairs (VA) Financial Services Center.

Within the FSC, the Financial Technology Service (FTS) is responsible for all Information Technology including requirements analysis and sizing, backlog management, scrum team governance, incremental/sprint planning, business value, dependency management, risk and impact analysis, scheduling, budget vs actual labor reporting, configuration management, testing, infrastructure operations, application modernization, cyber security, process improvement, and Agile Release Train orchestration.

FTS's IT products address a broad array of VA's enterprise requirements including timekeeping and payroll; accounting; financial reporting and auditing; healthcare claims processing; accounts payable and payment processing; employee travel and charge card; employee relocation; financial data analytics; and financial integration.

This role can be performed in Austin, TX or fully remote.

Primary Responsibilities

• Serve as the product management liaison to the appropriate vendor. For instance, the Pega Center of Excellence shall be the technical liaison between the Government and Pega Inc.
• Partner with multiple management teams to ensure appropriate integration of functions to meet goals as well as identify and define necessary system enhancements to deploy new products and process improvements
• Resolve variety of high impact problems through in-depth evaluation of complex business processes, system processes, and industry standards
• Provide expertise in area and advanced knowledge of applications programming and ensure application design adheres to the overall architecture blueprint
• Utilize advanced knowledge of system flow and develop standards for coding, testing, debugging, and implementation
• Develop comprehensive knowledge of how areas of business, such as architecture and infrastructure, integrate to accomplish business goals
• Provide in-depth analysis with interpretive thinking to define issues and develop innovative solutions
• Serve as advisor or coach to mid-level developers and analysts, allocating work as necessary
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Minimum Qualifications

• Bachelor's degree in Engineering, Computer Science, or Related Scientific /Technical Discipline is required
• 10 years of experience that works functionally across financial services organizations of similar size and complexity, providing leadership, support and guidance for multiple teams along with transformational initiatives that use Pega technology including Robotics Process Automation (RPA)
• Extensive experience system analysis and in programming of software applications
• Experience in managing and implementing successful projects
• Ability to adjust priorities quickly as circumstances dictate
• Demonstrated leadership and project management skills
• Consistently demonstrates clear and concise written and verbal communication
• Ability to rapidly prioritize competing requirements
• Strong communication skills
• Proven knowledge of industry standards
• Ability to travel onsite in Washington, DC
• Ability to obtain and maintain a public trust clearance
• Legal authorization to work in the U.S.

Desired Qualifications

• Ability to get up to speed quickly on complex issues; desire to work in a fast-paced, rapidly evolving environment
• Strategic thinker with a drive to get all types of work done and a high attention to detail
• Excellent ability to communicate across all mediums and settings; superior consulting abilities
• Knowledge of military and Veteran health care populations

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We're advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

COVID 19 Vaccine Statement

This position supports a federal government contract and is subject to government vaccination mandates or other customer vaccination requirements. All new hires are required to report their vaccination status and proof of vaccination, or an adjudicated accommodation may be required for employment.