Deputy Dir Neighborhood & Community Svcs

4 days left

Fairfax, Virginia
$122,194.00 - $207,729.00 Annually
Nov 19, 2022
Dec 02, 2022
Full Time
Job Announcement

The Department of Neighborhood and Community Services (NCS) is seeking an experienced, results-oriented Deputy Director to oversee the activities and programming of the Early Childhood Education (Office for Children) and Inclusive Support Services divisions. Under the general direction of the Director of NCS, the Deputy Director provides leadership of day-to-day operations including objectives required for all Human Services agencies.
  • Responsible for direct services to the public and performs administrative work of considerable complexity in planning and directing the overall operation of the agency's programs, services, and facilities.
  • Acts as department head in the absence of the director.
  • Responsible for managing complex projects that cross divisional and departmental lines and that require special skills in dealing with community groups and not-for-profit agency boards and executive staff.
  • Develops policy and planning for his/her divisions and collaborates with agency senior leadership on key agency functions such as budget, finance and billing, procurement, contracts and grants management, human resources, business process improvement, facilities, and administrative coordination and support across all divisions and business lines of NCS. Significant initiative and independent judgment is exercised, and work is evaluated by the Director of NCS on the basis of results achieved.

Illustrative Duties

Oversight of Programs, Services, and Facility Operations
  • Leads the strategic integration of service delivery within the broader Fairfax County Human Services system, focusing on prevention-based strategies and community building approaches.
  • Leads agency efforts to plan, implement, and evaluate a comprehensive array of community-based programs and services designed to meet the needs of youth, families, older adults, and persons with special needs.
  • Reviews operating and activity records, costs, revenue, and participant data of NCS programs and uses that trend review to recommend specific expansion, elimination, and/or other changes.
  • Develops and executes policies of the department and the county in the operation of facilities, programs, and services, to include emergency management and security policies.
  • Investigates and resolves major incidents/issues that require operational or programmatic changes.
  • Responds directly to inquiries and problems from members of the Board of Supervisors and/or members of the community. Coordinates the actions necessary to resolve difficult complaints and requests for information.
  • Directs departmental activities in the absence of the Director. Represents the Director on various Human Services and County teams and committees.
Coordination and Collaboration with Community and Other Government Agencies
  • Advises the Board of Supervisors and local government officials on issues under the purview of the agency.
  • Represents the agency and addresses relevant issues with community groups, advisory groups, Board-appointed commissions, task forces, and committees.
  • Responsible for the coordination and collaboration with the community and other government agencies, to include other county departments, local police, staff from the public school system, various community groups, and various special interest groups. Meets with these groups to discuss the agency's program-related policies and procedures. Works with these groups to solve problems, address issues, and improve efficiency. Works to build and maintain relationships within these groups.
Strategic Planning
  • Monitors the implementation of the agency's strategic plan and the various divisional operation performance plans to meet community needs.
  • Leads the planning, development, and implementation of policies, goals, objectives, and priorities of the agency's administration and operation.
  • Analyzes and implements corrective actions for areas not meeting targeted program performance.
  • Works with staff to determine and implement various strategies to improve performance. Reviews plans or proposed new facilities to ensure compliance with identified agency programmatic needs.
Resource Management
  • Responsible for the development of the agency's annual budget and capital projects plan. Monitors budget to ensure expenditures are within established guidelines and revenues meet expected targets.
  • Ensures community input on capital projects, and works with partner agencies (the Department of Housing and Community Development and the Office of Capital Facilities) as appropriate for monitoring of project process.
  • Determines and implements procedures for the management and replacement of capital equipment including buses and vans.
  • Tracks major additions/reductions to the annual budget and implements strategies for the satisfactory resolution of funding issues.
  • Oversees the implementation of the department’s diversity plan.
  • Represents the department with direct responsibility for negotiations, including preparation and implementation of leases and professional services contracts.
Administrative and Supervisory
  • Plans and evaluates the work of professional, technical, and support staff.
  • Monitors the agency's performance evaluation process and implements appropriate controls.
  • Identifies career development opportunities for staff.
  • Rectifies job performance deficiencies through counseling, training, and progressive disciplinary actions if necessary.

Required Knowledge Skills and Abilities

(The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.)
  • Extensive knowledge of the principles and practices of community based services, human services programs, and the ability to apply them appropriately;
  • Knowledge of the principles and practices of public administration (including human resources, budgeting, accounting, and management analysis), and the ability to apply them in overseeing a variety of services;
  • Knowledge of Federal, State, and County laws and regulations affecting human services, and the ability to interpret and apply them correctly;
  • Ability to link agency and system wide strategic thinking and priorities with division specific operational plans;
  • Ability to solve problems and resolve conflicts;
  • Ability to analyze data and draw sound conclusions;
  • Ability to develop and implement departmental goals and objectives;
  • Ability to effectively coordinate and implement departmental changes;
  • Ability to effectively manage, train and motivate employees;
  • Ability to plan, direct and coordinate the work of a large staff;
  • Ability to provide effective leadership;
  • Ability to communicate clearly and concisely, orally and in writing;
  • Ability to establish and maintain effective working relationships with subordinates, coworkers, County officials, public- and private-sector organizations, community groups, and the public.

Employment Standards

Any combination of education, experience, and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for “Any combination, experience, and training equivalent to”)
Graduation from an accredited four-year college or university with a Bachelor's Degree in human service administration, public administration, community development, or a related field; plus five years of progressively responsible experience managing a large professional staff engaged in the provision of human services and/or community and neighborhood activities and services.

The appointee to this position will be required to complete a criminal background check, a Child Protective Services Registry check, and a credit check to the satisfaction of the employer.

All newly hired employees are required to be fully vaccinated against COVID-19 (two weeks after the last required dose) as a condition of employment or obtain approval of a medical or religious exemption prior to their start date. Proof of an exemption or vaccination status will be required during the pre-employment onboarding process. New employees who obtain an exemption from the vaccine mandate for medical or sincerely held religious beliefs may be subject to a weekly testing requirement. Vaccinated employees and employees with a medical or religious exemption will complete the attestation online on their first day of employment or shortly thereafter.

Due to meetings, events, emergencies, public hearings, etc., it may be necessary to work evenings, weekends, holidays, etc.

  • Master's degree in public administration or other advanced degree in an administrative or policy field related to human services.
  • Demonstrated ability to direct the operational subsystems of a large agency (strategic planning, service operations, contracting, purchasing, personnel, budget).
  • Experience in coordinating work with federal, state, public schools and community organizations.
  • Understanding of Fairfax County's community needs, community leadership structures, and community opportunity structures.
  • Experience working with organizations in transition and communities at risk.
  • Experience in development and implementation of countywide policy requiring Board of Supervisor approval.
  • Experience working with individuals with developmental delays or disabilities.

Work is generally sedentary in nature. However, incumbent may be required to do some walking, standing, bending, and carrying items up to 25 pounds. Ability to operate keyboard-driven equipment. Ability to communicate verbally and in writing. Sufficiently mobile to attend meetings at various locations and make presentations to county staff and community. All duties performed with or without reasonable accommodations.

Panel Interview and may include a practical exercise.

The population of Fairfax County is very diverse where 39.8% of residents speak a language other than English at home (Spanish, Asian/Pacific Islander, Indo-European, and others) and we encourage candidates bilingual in English and a foreign language to apply to this opportunity.

Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.

Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance. TTY 703-222-7314. EEO/AA/TTY.

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