Accreditation Program Manager

The American Speech-Language-Hearing Association requires all new employees to present proof they are fully vaccinated against COVID-19 when they start work. Currently, “fully vaccinated” is defined as someone that has received both doses of the Pfizer/Moderna COVID-19 vaccines or one dose of the Johnson & Johnson COVID-19 vaccine 14 days or more before they begin work. Individuals with a disability or a religious reason preventing them from taking the vaccine may request an accommodation.

Description

The purpose of this position is to manage the day-to-day program activities related to the accreditation review processes of the Council on Academic Accreditation in Audiology and Speech-Language Pathology (CAA). The Accreditation Program manager (a) conducts, manages, and guides the activities and workflow of the candidacy, application, annual report, and substantive change processes; (b) trains CAA volunteer members in the program review process; and (c) provides guidance to stakeholders related to accreditation program processes and accreditation statuses.

Responsibilities

1. Conduct and manage accreditation reviews. Monitor and update program process and decision statuses and make referrals to CAA for action. Develop, review, and edit correspondence to programs regarding Council reviews. Manage review process and timelines to ensure timeliness and accuracy.
2. Support meetings of the CAA by managing the program review activities and contributing to the calibration agenda and committee activities.
3. Consult with graduate education programs, students, and the public by providing accurate and appropriate information regarding the candidacy process, accreditation program reviews, and statuses.
4. Contribute to content development and collaborate on the delivery and presentation of content related to the accreditation process.
5. Draft, collaborate with CAA members, and finalize reports related to the accreditation processes.
6. Write, monitor, and update Standard Operating Procedures related to the responsibilities of this position.
7. Other special projects as assigned.

Qualifications
Knowledge Typically Acquired Through

• Award of a baccalaureate degree
• 3–5 years’ experience in program/project management working in a professional setting, preferably in accreditation, certification, or credentialing
• Experience with association management software preferred
• Experience communicating with higher education faculty, members of professional associations, and students is preferred.

Scope and Depth of Technical Skills/Knowledge
Demonstrated ability to: 

• Communicate effectively, both orally and in writing 
• Independently compose correspondence and standard operating procedures
• Interpret, edit, and review content for reports
• Monitor business processes and recommend improvements
• Use technology to organize and execute program/project activities (e.g., Word, PowerPoint, Excel, Outlook, SharePoint, netFORUM, databases, Internet).

Scope and Depth of Non-Technical Skills/Knowledge
Demonstrated ability to:

• Manage, document, organize, and follow up on a high level of detailed information.
• Work effectively both independently and as part of a team in a fast-paced environment.
• Communicate effectively and professionally, both orally and in writing.
• Initiate and manage multiple projects with competing deadlines and prioritize workload 
• Interact in a professional manner with ASHA staff, volunteer leaders, members, and other key stakeholders
• Independently identify and manage sensitive and confidential information
• Analyze and provide creative solutions to resolving complex issues.