Employee Assistance Program (EAP) Counselor #5410

Employee Assistance Program (EAP) Counselor #5410

WORK HOURS: 9:00AM -6:00PM
Pay Band: SAA-11 - $100929-$151391
Remote Work Status: Hybrid / FLSA Status: Exempt
Posting Date Range: 11/14/2022-11/28/2022
This vacancy announcement closes at 7pm EST. Late applications will not be accepted.

Job Description
This is responsible professional work providing confidential emotional and behavioral support services for all U.S. Senate employees and their immediate household family members. Work includes performing comprehensive assessment, referral, follow-up, problem resolution and support services, as well as organizational support through training activities, management consultations and crisis response. Work is performed under the general direction of the EAP Director.

Examples of Work

Provides comprehensive assessment, referral, and follow-up emotional, behavioral and wellbeing support services; provides short term problem resolution for staff members on a wide range of sensitive and complex matters, including work performance, drug/alcohol problems and interpersonal difficulties. Refers employees to the appropriate care provider and develops case management plans for follow-up. Provides Critical Incident Stress Response/emergency response to support the organization during a variety of situations or crises that may impact the Senate community. Maintains confidentiality and the security of reporting and records in accordance with established employee assistance professional standards, applicable statutes, and Senate policies. Conducts training needs analysis for courses to be offered as EAP programs and seminars. Develops and facilitates groups and workshops on various aspects pertinent to employees’ well-being and work performance. Conducts comprehensive employee assistance assessments in-person, by telephone, and virtually with Senate staff in Washington D.C., and State offices. Demonstrate knowledge of community resources and how/when to connect employees to appropriate referrals for services in addition to or beyond the scope of EAP services. Interfaces with management to problem solve regarding employee performance, conduct and attendance to determine appropriateness of referral to EAP and assist with the referral process. Consults with leaders throughout the organization on employee and team related issues. Develop and conduct outreach activities to promote services through workshops, support groups, health/wellness and other communications within the Senate community. Provide support to the organization during crises that may impact employee population.

Minimum Qualifications

Work requires a Master’s Degree in counseling, psychology, social work, or a related field, a minimum of five years of clinical experience with at least one year as an EAP counselor that provides the following knowledge, abilities, and skills:

• Knowledge of modern counseling principles, practices, and procedures.
• Knowledge of conflict resolution, intervention, and stress management techniques.
• Knowledge of current human resources programs and processes.
• Knowledge of diversity and inclusion best practices and establishing a welcome and safe environment.
• Ability to conduct intake, assessment, counseling, and referral services on a wide variety of employee problems/crises.
• Ability to provide psychological support in an emergency (respond to critical incidents outside of normal business hours).
• Ability to develop and conduct workshops on various topics pertinent to employees’ well-being and work performance.
• Familiarity with EAP core technology and general organizational development concepts and skills.
• Ability to interact professionally with others regarding sensitive and confidential issues.
• Ability to communicate effectively, both orally and in writing.

PHYSICAL DEMANDS AND WORKING ENVIRONMENT

Work is performed primarily in an office environment requiring no exceptional physical demands.

Licenses, Certification and Other Requirements
● Licensed Professional Counselor (LPC) or Licensed Independent Clinical Social Worker (LICSW) is required. Certified Employee Assistance Professional (CEAP) is preferred. Bilingual Spanish/English abilities are a plus.

● In keeping with the policy of conflicts of interest, relatives of Senate employees are not eligible to work in the Senate EAP Office.

●For education requirements please see Minimum Qualifications.

Conditions of Employment
To be employed by a Senate employing office in a paid position in the continental United States an individual must:
1. Be a U.S. citizen;
2. Be lawfully admitted for permanent residence and seeking citizenship as outlined in 8 U.S.C. § 1324b(a)(3)(B);
3. Be (i) admitted as a refugee under 8 U.S.C. § 1157 or granted asylum under 8 U.S.C. § 1158 and (ii) have filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; or
4. Owe allegiance to the U.S. (i.e., qualify as a non-citizen U.S. national under federal law).

Employment is contingent on background / security investigation results.  

BENEFITS AT-A-GLANCE

The SAA provides a highly competitive benefits package for all SAA staff. Our benefits extend beyond health care coverage to help provide employees with student loan reimbursement, professional development, transportation subsidy, TSP/retirement savings, access to our Employee Assistance Program, and more! For more information regarding SAA’s benefits, please visit https://sen.gov/OPPW [sen.gov].

ACCOMMODATIONS

As an Equal Opportunity Employer, the SAA is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with SAA and need special assistance or an accommodation to complete the application process, please submit your request to SAAHRMedical@saa.senate.gov email with “Accommodation” in the subject line.

VOLUNTARY SELF-IDENTIFICATION FOR VETERANS' PREFERENCE

If you are identifying as veterans' preference eligible under the VEOA, please use this link  [saa.csod.com]to complete your application for Veterans' Preference AFTER you apply for this position. The link will also be available on the "Thank You" page after you have submitted your job application.

Candidates only need to apply one time for veterans’ preference to be considered for all future veterans’ preference positions within the Senate Sergeant at Arms. 

• All supporting documents must ONLY be provided within the Veterans’ Preference Application and within the stated deadline of the job announcement.
• Late applications for veterans’ preference will not be considered.
• Documentation to obtain veterans’ preference will not be considered if attached to the job application.
• If you need to revise or resubmit your Application for Veterans' Preference/documents, please withdraw your previous Application for Veterans' Preference and resubmit. If you require assistance, please email employment@saa.senate.gov.
• To view additional information regarding the VEOA, please click here [senate.gov].

An applicant who declines to self-identify as a disabled veteran and/or to provide information and documentation regarding his/her disabled veteran’s status will not be subjected to an adverse employment action, but the individual may be ruled ineligible for veterans’ preference.