Director, Global Operations Strategy - Remote

Rockville, Maryland
Nov 14, 2022
Dec 14, 2022
Executive, Director
Full Time
US Remote

The Emmes Company, LLC ("Emmes") is a global, full-service Clinical Research Organization dedicated to excellence in supporting the advancement of public health and biopharmaceutical innovation. We believe in the power of truth, so much so that we named our company Emmes, which means truth. Through decades of experience we have learned that collaborative relationships thrive and human health benefits when truth is our compass.

Our "Character Achieves Results" culture is driven by five key values that guide our actions in the way we conduct research and distinguish us as an organization: Integrity, Agility, Passion for Excellence, Collaborative Partnerships and Intellectual Curiosity. We are a trusted partner to clients who share our passion for improving public health in a world of ever-changing scientific research.

If you share our motivations and passion in research, come join us! You will be joining a collaborative culture that empowers every Emmes employee — from entry level through top executive — to contribute to our clients' success by sharing ideas openly and honestly.

Primary Purpose

The Director, Global Operations Strategy is responsible for implementing commercial processes, a differentiated win strategy for business opportunities, ensuring optimal knowledge transfer of strategy to operations post award and support operations in the implementation of recruitment strategies post award working very closely with the Site and Patient Access group.

  • Optimize and oversee the RFP to final proposal process
    • Improve the proposal template to ensure all key areas are included
    • Develop a vendor checklist to complete at the beginning of the bid process
      • Provide checklist with assumptions to proposal manager to obtain quotes (i.e., central laboratory, EDC vendor, etc.)
  • Provides leadership to biopharma proposal writers/managers
  • Implements the differentiated win strategy
    • Implement global staffing strategy
    • Confirm strategy and proposals with the consulted SMEs
    • Collaborate across functional groups to assess and mitigate operational risks in the development of the clinical strategy and potential recruitment rates and overall timelines for scope of work
    • Track site budget and investigator grant estimates when needed via Medidata Grants Manager
    • Participate in bid defense meetings and/or coach staff for such meetings and assist with BDM strategy
    • Work with marketing to optimize the BDM slides to include standard clinical delivery strategy
    • Continue to identify systems/processes Emmes needs to grow capabilities and services to keep Emmes at the forefront of the changing landscape of the clinical research industry
  • Collaborate with the Emmes Site and Patient Access Department
    • Provide input on the development site networks for Emmes' largest therapeutic and research units
    • Consult with designated site SMEs on bids (i.e., operational or recruitment challenges, site budgets, etc.) when needed
    • Provide input on the development of network and relationships with patient advocacy groups and recruitment vendors
  • Identifies, reviews, and tracks departmental Objectives and Key Results
  • Provides mentorship and guidance to team members
  • Contributes to cross-functional corporate initiatives
  • Works to standardize biopharma activities
  • Develop strategic relationships to improve Emmes access to sites and patients
  • Other duties as assigned

  • Bachelor's degree required, master's degree preferred, preferably in a scientific discipline
  • Incumbent typically will possess at least 5 years progressive experience in clinical operations at a lead level
  • Previous experience leading a team of strategic professionals
  • Previous experience within various areas of clinical operations preferred
  • Excellent verbal and written communication skills
  • Proven ability to meet critical deadlines
  • Collaborative team member to all colleagues within Emmes
  • Analytic aptitude

Emmes is a federal government contractor and requires all employees to be fully vaccinated against COVID-19, to the extent permitted by applicable law. Individuals with medical conditions or sincerely religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.

Why work at Emmes?

At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
  • Unlimited Approved Leave

  • Tuition Reimbursement

  • 401k & Profit Sharing Plan
  • Work From Home Anywhere in the US

  • Maternal/Paternal Leave

  • Casual Dress Code & Work Environment


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The Emmes Company, LLC is an equal opportunity affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.