Project Manager

7 days left

Working from home
Nov 11, 2022
Dec 11, 2022
Full Time
Job Summary

Aptive is seeking a Project Manager to facilitate project management support services and related technical services for the Veterans Health Administration's (VHA) Office of Patient Advocacy (OPA). These efforts will support the modernization of patient advocacy and complaint resolution operations in the Department of Veterans Affairs (VA).

The candidate must have strong writing, communication and organizational skills to support a VHA client and manage team members. Candidate must thrive in a high pressure, fast paced environment and communicate effectively within a multi-disciplinary setting.

This is a contingent hire position. This full-time position is currently fully remote. However, they may be expected to travel to Washington, D.C. or other locations in the United States for meetings, events and trainings.

Primary Responsibilities

  • Provide project management support and oversight of all contracted efforts.
  • Serve as primary client point of contact, interacting with the Contracting Officer's Representative on all issues related to project outcomes.
  • Ensure project goals and constraints are met and deliverables are complete.
  • Conduct projects in accordance with Project Management Institute (PMI) project processes.
  • Provide input on project process improvement.
  • Plan, direct and coordinate project activities to ensure that established milestones are accomplished on time, within prescribed funding parameters and in accordance with client business objectives.
  • Complete necessary project documents and plans within Microsoft (MS) Project Server (a simplified version of Project Professional) to include but not limited to project proposals, project charters, scheduling plans, quality control plans, communication management plans and project closing documents.
  • Develop and maintain effective stakeholder communication and relationships and escalate problems to management if needed.
  • Provide comprehensive risk and issue management, proactively providing recommendations for improved service delivery.
  • Support other duties and assignments as required by OPA.

Minimum Qualifications

  • 8-10 years of related project management experience.
  • Bachelor's degree in related field.
  • Project Management Professional Certification or Certified Associate in Project Management.
  • Demonstrated proficiency in Project Management, Organizational Change Management or similar principles.
  • Experience managing complex projects and transformation efforts within the federal government, preferably with VA.
  • Legal authorization to work in the U.S.

Desired Qualifications

  • MBA or master's degree in related field.
  • Ability to get up to speed quickly on complex issues.
  • Desire to work in a fast-paced, rapidly evolving environment.
  • Excellent ability to communicate (written and verbally) across most mediums and settings.
  • Experience preparing and managing integrated project initiatives, performing major decision making, solution development, analysis and evaluation and risk mitigation.
  • Ability to manage, lead and motivate a team of professional staff.
  • Outstanding written, verbal and presentation communications skills.
  • Experience with business process and system improvement projects and efforts.
  • Excellent project management skills and attention to detail.
  • Ability to work collaboratively in teams managing multiple projects with complex deliverables in a fast-paced environment.

Client Information

VHA OPA's mission is to honor American's Veterans through the delivery of world class advocacy services to advance and influence the health care of our Veterans. To be effective as an organization, it is necessary for OPA to strengthen Veterans' trust in VA by providing world class customer service while resolving their concerns expeditiously and systemically analyze trends and evaluate opportunities to improve processes and provide guidance on the journey towards high reliability

About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We're advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

COVID 19 Vaccine Statement

This position supports a federal government contract and is subject to government vaccination mandates or other customer vaccination requirements. All new hires are required to report their vaccination status and proof of vaccination, or an adjudicated accommodation may be required for employment.

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