Program Analyst - Communications

Employer
Aptive
Location
Working from home
Posted
Nov 11, 2022
Closes
Dec 11, 2022
Ref
2022-1719
Function
IT
Hours
Full Time
Job Summary

Join Aptive as a Program Analyst supporting the delivery of health system transformation and innovation, implementation and operations support, and healthcare business enabling services to the Department of Veterans Affairs (VA) Veterans Health Administration (VHA).

Primary Responsibilities

The Program Analyst has healthcare transformation experience and will be responsible for supporting VHA's Journey to become a High Reliability Organization (HRO) across 170+ sites of care:
  • Contribute to a large program with multiple concurrent workstreams, multiple subcontractors, and focuses on several complex initiatives that address, implement, and apply HRO sustainment across the health system
  • Lead and support HRO cultural transformation
  • Conduct detailed analyses to draw conclusions and develop pertinent and insightful recommendations
  • Utilize critical and analytical thinking skills to assist in determining clients' projects and programs requirements
  • Ensure clear communication, organization, and coordination between multiple stakeholders
  • Contribute to a collaborative work environment
  • Present content that addresses client needs to drive toward a decision and/or validate decisions with client leadership to drive growth and progress

Duties may include:
  • Develop and implement targeted communications campaigns that align with HRO's core messaging and target audience
  • Define key project milestones and work towards accomplishing tasks to completion
  • Serve as a writer, editor, and communicator with extreme attention to detail
  • Review communication and client facing materials for grammar, cohesion of tone and writing styles, and compliance with VHA Style guides
  • Help optimize communication products to to support HRO focus areas to enhance safety, productivity, and continuous process improvement within VHA
  • Drive innovative solutions for delivering products to the field
  • Observe, identify and document how VAMCs operationalize HRO communications activities to quantify and measure the impact and value
  • Develop content to be published on a digital platform to multiple audiences
  • Determine the best methodologies and approaches for measuring communications activities, and their impact on the HRO Journey and Just Culture, to provide a way for VAMC Leadership to monitor, gauge and strategize


Minimum Qualifications

  • Bachelor's degree in a related field
  • At least 3 years of relevant work experience
  • Strong hands-on analytical, project management and communication skills
  • Excellent ability to communicate across most mediums and settings
  • Proven experience working in a complex, fast-paced business environment
  • Authorized to work in the U.S. without sponsorship indefinitely
  • Ability to obtain a Public Trust


Desired Qualifications

  • Master's degree in a related field
  • VHA experience highly desired
  • Knowledge of Government health care operations directly related to Healthcare transformation or experience in a healthcare setting
  • Prosci® change management certified
  • Knowledge of managing SharePoint intranets and Adobe Creative Suite


About Aptive

Aptive is a modern federal consulting firm focused on human experience, digital services, and business transformation. We harness creativity, technology, and culture to connect people and systems to impact the world. We're advisors, strategists, and engineers focused on people, above all else.

We believe in generating success collaboratively, leaving client organizations stronger after every engagement and building trust for the next big challenge. Our work inspires people, fuels change and makes an impact. Join our team to be part of positive change in your community and our nation.

EEO Statement

Aptive is an equal opportunity employer. We consider all qualified applicants for employment without regard to race, color, national origin, religion, creed, sex, sexual orientation, gender identity, marital status, parental status, veteran status, age, disability, or any other protected class.

Veterans, members of the Reserve and National Guard, and transitioning active-duty service members are highly encouraged to apply.

COVID 19 Vaccine Statement

This position supports a federal Government contract and is subject to compliance with Executive Order 14042, requiring all employees to be fully vaccinated for the COVID-19 virus or be granted an approved medical or religious accommodation. Proof of vaccination or an adjudicated accommodation is a requirement of employment for this position.

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