Operations Support Specialist

Fairfax, VA
Commensurate with education and experience.
Nov 11, 2022
Dec 06, 2022
Full Time
Operations Support Specialist, Advancement & Alumni RelationsThe George Mason University Office of Advancement and Alumni Relations invites qualified candidates to apply for a full-time Operations Support Specialist position. The University Advancement division is a comprehensive development and alumni relations enterprise with a staff complement of approximately 135 full-time employees. Functional units within Advancement include development/fundraising, alumni relations, stewardship and donor relations, advancement communications, special events, gift processing, research, prospect management, gift planning, corporate and foundation relations, information systems and management, and infrastructure services.Advancement's mission is to build strong, lifelong relationships with George Mason University's alumni and constituents, while matching their philanthropic interests with the university's aspirations and priorities. The division is committed to serving the needs of the university, our alumni, and the greater community by providing access to quality education and lifelong learning. Respect, service, integrity, collaboration, diversity, transparency, and creativity are the values that guide our work and culture.George Mason University has a strong institutional commitment to the achievement of excellence and diversity among its faculty and staff, and strongly encourages candidates to apply who will enrich Mason's academic and culturally inclusive environment.This position also offers:Potential for flexible, hybrid telework scheduling;Competitive salary;Outstanding benefits include:Health & life insurance, multiple industry-leading retirement plans available including state VRS Hybrid Retirement Plan, accrued paid days off per year, paid holidays, paid winter break, paid sick leave, professional development, tuition reimbursement at GMU, and employee assistance programs.About the Position:Reporting to the Associate Director of Operations, the Operations Support Specialist will be an integral member of the Advancement and Alumni Relations Business Office. The position is primarily responsible for being the first point of contact for the Office of Advancement & GMU Foundation, Inc.This position is responsible for managing the day-to-day administrative and organizational activities. This position provides a full range of administrative and logistic support and coordination of activities, meetings, and events to further advancement and alumni relations, goals, and objectives. The position professionally represents the Advancement Office to all constituents; provides administrative support to the Operations team efficiently and effectively in a fast-paced environment subject to multiple demands and changing conditions to support the achievement.Responsibilities:Serves as a professional first point of contact via phone, e-mail, or walk-ins;Provides general organization/upkeep of the office;Researches products for the office (executive gifts, general donor giveaways, office supplies, and more);Gets quotes for purchases for the Associate Director of Operations review;Provides backup on division-wide PCard purchases (PCard, eVA procurement, GMUF); reconcile expenses regularly;Assists with the administrative tasks associated with the onboarding of new employees within the division;Coordinates advancement and alumni relations-related events, trainings, meetings, and activities; and provides logistical support in the execution of these activities; works closely with multiple offices to coordinate activities and programs;Helps plan and set up events for all staff engagement;Serve as the unit safety liaison; andProvides backup to recruitment and onboarding.Required Qualifications:Associate's degree in related field, or equivalent combination of education and related experience;Excellent verbal and written communication skills with the ability to listen and express ideas and thoughts effectively;Skill in providing effective and respectful customer service;Ability to interact courteously with a wide range of constituencies in person, via telephone, email, and in writing;High level of integrity, solid judgment, and the ability to both self-initiate and ask for guidance as needed;Demonstrated ability to manage multiple priorities, follow through on projects and be proactive and solution-oriented;Ability to work collaboratively as part of a small, highly efficient team;Ability to handle frequent interruptions and a fast-paced work environment;Commitment to adopting best practices and operational efficiency;A desire to continuously learn with a preferred interest in garnering fundraising experience;Knowledge of Windows, Microsoft Office software, web browsers, and email. Working knowledge of donor database, contact management, and tracking system;Excellent Microsoft Outlook calendaring knowledge and experience;Requires an understanding of the offices, departments, and the organization. An understanding of the priorities of the University as a whole;Ability to handle highly personal information and maintain confidentiality; andFamiliarity with Affinaquest Salesforce (or similar relational database).Preferred Qualifications:Bachelor's degree preferred;Several (2-5 preferred) years of experience working in an administrative capacity; andExperience in higher education or nonprofit, preferred.

For full consideration, applicants must apply at https://jobs.gmu.edu/; complete and submit the online application; and upload a cover letter, resume, and a list of three professional references with contact information.

"Great Careers Begin at Mason! George Mason University is an innovative, entrepreneurial institution with national distinction in both academics and research. Mason holds a top U.S. News and World Report "Up and Coming" spot for national universities and is recognized for its global appeal and excellence in higher education.Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!George Mason University, Where Innovation is Tradition."

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

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